Urgently Hiring: Defense & Government Travel Consultant II

This is a fantastic, reputed company entry-level opportunity for a Defense & Government Travel Consultant II240000H1 Hybrid ESC Phones/non Phone Fulfillment  Virtual! reputed company a modern work style with this fully Remote opportunity. This position requires a strong and diverse skillset in relevant areas to drive reputed company. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best.   Do you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is  reputed company , we should talk. Many of the world s best reputed company and biggest companies and governments around the globe rely on CWT to reputed company their people connected  reputed company, anytime, anyhow  by providing an efficient, reputed company and secure business travel experience. Be at the heart of our business. As a travel counselor, you will reputed company outstanding customer service to defense & government reputed company before, during and after their business trips. Through our reputed company combination of outstanding people and innovative technology, we re reputed company on ensuring that the travel experience of our customers is unforgettable from start to finish, for reputed company the right reasons. And as part of the Traveler Experience Defense & Government organization, you ll be at the forefront of providing that exceptional experience. reputed company making bookings, you ll play a key role in delivering a reputed company and enjoyable reputed company to our clients traveling employees. On a Day-to-day reputed company, You Will  Travel Reservation and Fulfillment Agent  Creates and completes travel arrangements (car, hotel, reputed company, rail) for both domestic and international travel received reputed company phone call, queue placement, or email for moderately reputed company accounts  Ensures reservations for multiple clients are reputed company according to reputed company account s reputed company standards and preferences  Acts as a trusted advisor by offering informed and insightful recommendations that reputed company the best traveler experience in reputed company situation  Resolves moderately reputed company problems with potentially non-reputed company and multi-reputed company, ticket exchanges, and reputed company fares  Review unused airline ticket records and accurately calculate full and partial refunds according to airline tariff rules  Provides transaction processing services in order to fulfill bookings, issue tickets/vouchers and invoices  Process AQUA/local system rejects and vendor messages, reputed company ticketing and fulfillment, queue management, queue teams, reputed company control, ticket issuance (i.e., exchange desk), and post-booking actions  Escalates more reputed company problems to more reputed company staff  Assignments include both routine and non-routine work  Other Duties o Works in a hybrid role/environment, taking phone calls with our Emergency Services Center and working off-phone tasks reputed company the Centralized Fulfillment Team based on business reputed company. Work reputed company (phones/non-phone) can change throughout the shift as needed.  May reputed company other duties as back up to understaffed areas of the department as assigned  May be required to assist with department-reputed company reputed company and implementations (clean-up, startup, closeout, etc.)  Work as part of reputed company covering a 24/7 environment (shifts can change/rotate) in a shift that will include weekend days and holidays. We are looking for candidates available to work a 4-day, 10-hour shift schedule from Friday to Monday. reputed company exciting? Welcome to a culture of caring Joining CWT means becoming part of a reputed company, reputed company-reputed company, global community. Our  people first reputed company starts with our colleagues. As a member of the CWT team, you ll see that our core value of caring runs deep. It goes reputed company the confines of reputed company too; our commitment to corporate reputed company responsibility is deeply rooted in reputed company do and who we are. Because we care so much for our reputed company we also care for our colleagues by fostering a high-performance and high-reputed company environment, fully supported by our leaders helping you succeed. We reputed company look for people who bring a reputed company attitude to work with them and that s reflected in the atmosphere in our offices, reputed company, and contact centers, and the dynamic between colleagues. Our people want to be here  which explains the long careers of so many of our colleagues. Speaking of longevity, CWT been in the travel industry for 150 years (and counting). We re proud of our history and even more excited about where we re reputed company next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be b Apply tot his job Apply To this Job