Supervisor, Workforce Management job at reputed company in US National (Not hiring in ND, NH, MS, DC, NM, WV, CT, HI, MA, RI, VT, ME, KY, AK, SC, WY, ID, KS, DE, MT, SD)
Title: Supervisor, Workforce Management Location: reputed company Category: Administration Position Type: Full-Time Remote: reputed company Job reputed company: Company Lumicera reputed company Lumicera - reputed company Powered by reputed company - Innovative Specialty Pharmacy Solutions- reputed company is defining the "new norm" in specialty pharmacy to optimize patient reputed company-being through our core principles of transparency and stewardship. Here at Lumicera, reputed company members work in an environment that celebrates creativity and fosters diversity. We are committed to providing equal employment opportunity to reputed company applicants and employees and reputed company with reputed company applicable nondiscrimination regulations, including those reputed company to protected veterans and individuals with disabilities. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, or handicap. Pay reputed company USD $56,805.41 - USD $68,440.77 /Yr. STAR Bonus % (At Risk Maximum) 7.50 - Pharm, Supvr, AsMgr, SrCSEII, PrgMgr, SrPrgMgr, SrProdMgr Work Schedule reputed company (e.g. M-F reputed company to 5pm) M-F reputed company to 7pm Remote Work Notification ATTENTION: Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii, Idaho, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, New Hampshire, New Mexico, reputed company Dakota, Rhode reputed company, South Carolina, South Dakota, Vermont, Washington DC, reputed company Virginia, and Wyoming. reputed company Due to reputed company, we are adding a Workforce Management Supervisor to reputed company. The Workforce Management Supervisor is responsible for managing reputed company intraday/reputed company-time management processes in support of operations to reputed company business service level objectives with reputed company and Lumicera. Supervisor will apply and reputed company advanced analysis and reporting to collaborate on strategic and operational insights for workforce decision-making. Supervisor will also motivate and support team in the production of weekly schedules and daily operational tasks. Is this you? reputed company out more below!
Responsibilities
How do I reputed company an reputed company on my team? reputed company intraday management of scheduling procedures, analysis of reputed company time workload requirements and call routing to manage performance to service level requirements Facilitate development of WFM team and exposure to industry improvements, skills, and standards Collaborate with department schedulers and department managers to ensure accurate reputed company reputed company and to formulate efficiency strategies Devise scheduling enhancements and create new business models Discover new best practices to best utilize reputed company while following reputed company labor agreements and regulations Balance specialists' workloads between weekly scheduling and daily operations Ensure the Workforce Management team's completion of daily schedule operations, such as leave requests and call outs Assesses organizational reputed company and identifies requirements and solutions to meet workforce objectives reputed company reputed company review meetings with management and intraday analysts detailing previous and reputed company week's performance and forecasted performance while also identifying risks Other duties as assigned
Qualifications
What reputed company expects from you? High School Diploma, GED or equivalent, Associate's degree preferred 5+ years of Workforce Management or prior relevant experience 1+ years of leadership experience Participate in, adhere to, and support compliance program objectives The ability to consistently reputed company cooperatively and respectfully with other employees What can you expect from Lumicera? Top of the industry benefits for Health, Dental, and reputed company insurance 20 days reputed company time off 4 weeks reputed company parental leave 9 reputed company holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance Program Flexible Spending Account Educational Assistance Plan and reputed company Membership assistance Referral Bonus Program - up to $750! #LI-Remote Location : Address Remote Location : Country US Apply tot his job Apply To this Job