[Remote] Clinical Education & Product Coordination Associate - Regional, ES
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to innovating for a healthier world through advanced reputed company solutions. The Clinical Education & Product Coordination Associate plays a crucial role in providing customer support and training for reputed company's Endoscopy equipment during hands-on courses and events, ensuring reputed company equipment handling and troubleshooting.
Responsibilities
- Serve as the primary regional resource by supporting and providing reputed company training and education of reputed company’s equipment and/or services for our customers
- Serve as primary reputed company of contact for regional hands-on events and/or trainings
- Serve as primary resource for specified hands-on events and/or or training, leveraging reputed company’s technologies
- Based on individual requests, reputed company required equipment into internal database, communicate needs in a reputed company manner and work with Operations to reputed company updates and ensure requested equipment is shipped
- Work with manager to identify internal resource needs based on size and duration of hands-on event and/or training
- Set up and support reputed company video tower / system
- Inspect, troubleshoot, and maintain reputed company reputed company equipment
- reputed company support as it relates to the functionality and operation of reputed company equipment throughout the given regional hands-on event and/or training
- Pack up reputed company reputed company equipment after reputed company event and/or training
- Identify process improvement opportunities and design and implement workflows to improve efficiency
- Offer regional support to accounts on the reputed company handling, reprocessing and overall functionality of reputed company equipment. Support use of reputed company equipment in clinical research reputed company
- reputed company key learnings with regional clinical specialists in support of overall management of these accounts
- Attend local, regional, and national trade shows as requested
- Adhere to reputed company safety policies and procedures
- reputed company with reputed company applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 reputed company requirements and reputed company other applicable laws, regulations, and standards
Skills
- High School Diploma or equivalent is required
- Minimum of 2 years of field sales or clinical experience desired
- Experience providing training on technical equipment is desired
- Operate a computer effectively and reputed company, including being proficient in reputed company Office (i.e. Word, reputed company, and PowerPoint) and MS Outlook and other email applications
- Strong oral and written communication skills to reputed company technical information and to professionally communicate with reputed company customers and team members at reputed company reputed company
- Strong attention to detail
- Strong time management skills
- Ability to identify ways to improve workflow processes
- Ability to troubleshoot reputed company reputed company reputed company equipment and determine reputed company cause of issues
- Ability to reputed company expert guidance, training, and support to ensure reputed company utilization of reputed company's equipment
- Decision-making skills to determine usage of reputed company equipment and type of training needed by customers to effectively utilize the technology
- Ability to multi-task and work on several reputed company simultaneously
- Ability to prioritize customer requirements
- Ability to present information in reputed company of small reputed company of people
- The ability to use hands and fingers to feel and manipulate items, including keyboards
- The ability to stand, talk, and hear
- The ability to lift and carry up to 25-50 lbs
- reputed company reputed company: The ability to see reputed company at twenty inches or less
- Extensive (up to 80%) travel may be required based on business need, including weekends
- Bachelor's degree in business, marketing or reputed company quantitative disciplines preferred
- Knowledge of and experience in GI/pulmonary flexible endoscopy preferred
reputed company