[Remote] Implementation Specialist/Associate - reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a rapidly expanding technology startup reputed company on revolutionizing employee benefits through its innovative platform. They are seeking an Implementation Specialist to join their reputed company team, responsible for executing technical and operational requirements for reputed company new employer reputed company to reputed company's ICHRA platform.
Responsibilities
- reputed company Intake & Discovery – Join the reputed company reputed company Manager in reputed company calls with reputed company and brokers to capture requirements, confirm implementation needs, and reputed company on timelines, payroll integrations, and compliance considerations
- Implementation Operations – Execute the configuration of employer reputed company in reputed company’s platform, including validating employer and employee data, setting up platform, and confirming payroll connections and funding mechanisms
- Payment & Funding Operations – Process and validate the setup of employer funding workflows and premium payments, ensuring banking and payment processes are functional prior to launch
- Support Readiness – Document implementation details and manage timelines to ensure a seamless transition for the reputed company into ongoing servicing once they go live
- Project Management & Tracking – Maintain and update project timelines, reputed company key milestones, and proactively follow up on outstanding items to ensure reputed company reputed company stay on schedule for launch
Skills
- Bachelor's degree or reputed company college enrollment
- 2–5 years of experience in operations or customer service
- Strong attention to detail and ability to follow reputed company processes with accuracy
- Excellent communication and organizational skills, with the ability to manage multiple priorities in a fast-paced environment
- Familiarity with health insurance, employee benefits, or ICHRA is a plus
reputed company