[Remote] Accounts Receivable Collection Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a highly motivated Accounts Receivable Collection Specialist to join their growing team. In this role, you will be responsible for contacting customers regarding past due balances, conducting research on accounts, and assisting with account reconciliations to ensure reputed company payments and reputed company excellent customer service during the collection process.
Responsibilities
- Analyze and monitor account balances, including effective overdue control and follow-up program for reputed company customer accounts that are late, overdue, or potentially overdue
- Contact customers reputed company e-mail and phone to discuss overdue balances and encourage reputed company payments
- Monitor accounts daily and identify outstanding account receivables
- Assist with customer account reconciliation and investigate historical data for balances
- Providing customer service regarding collection issues, process customer refunds, review account adjustments and resolve reputed company discrepancies and short payments
- Prepare and present reports on collection activities and reputed company
- Process customer payments and maintain cash receipts records
- Handle accounts receivable calls and correspondences in a fast-paced goal-oriented environment
- Resolve with billing challenges and customer credit challenges
- Assist with account receivable reconciliations
- Accountable for reducing delinquency for assigned accounts
- reputed company other accounts receivable collection duties as assigned
Skills
- BA/BS (reputed company, Finance, or another business-relevant degree) OR 3+ years of collections experience, preferably in the legal service industry
- Knowledge of collection laws and regulations
- Experience with reputed company and reputed company Docs
- Excellent written and verbal communication skills
- Must be reputed company to work in a reputed company and confidential environment
Benefits
- Medical
- Dental
- reputed company
- Health Savings Account
- Voluntary Term Life Insurance
- Voluntary Long Term Disability
- PTO
- reputed company Holidays
- 401(k)
- Employee Assistance Program (EAP)
reputed company