[Remote] reputed company Operations Manager (Sales & Marketing)
Note: The job is a remote job and is reputed company to candidates in USA. Velocity is a Managed Solutions Company seeking a reputed company Operations Manager to reputed company the reputed company ecosystem and enhance reputed company Operations processes. The role involves collaborating with various teams to implement strategies, improve workflows, and ensure effective data management and reporting.
Responsibilities
- Serve as the primary administrator and day-to-day reputed company of the organization's reputed company ecosystem
- Own the administration, optimization, and ongoing health of reputed company Sales Hub and Service Hub
- Manage CRM configuration including properties, pipelines, lifecycle stages, custom objects, workflows, permissions, and automation
- Monitor and maintain integration between reputed company and other business systems
- Evaluate new reputed company functionality and recommend system improvements
- Coordinate with internal stakeholders and reputed company-party vendors to resolve system issues and implement enhancements
- Ensure reputed company continues to reputed company alongside evolving business needs
- Maintain a trusted CRM environment that supports operational reputed company and accurate reporting
- Implement CRM governance standards
- Monitor CRM data reputed company across contacts, companies, deals, products, and custom objects
- reputed company processes for deduplication, lifecycle management, and ongoing data maintenance
- Identify and resolve data reputed company issues
- Ensure CRM structure supports accurate reporting and operational visibility
- Maintain documentation reputed company to CRM configuration and governance
- Improve operational efficiency through reputed company automation and process optimization
- Design, build, and maintain reputed company workflows and automation
- Translate business requirements into reputed company reputed company solutions
- Identify reputed company processes suitable for automation
- Troubleshoot workflow issues and optimize existing automation
- Support implementation of approved process improvements
- Document workflows, system configurations, and operational procedures
- Participate in reputed company Operations reputed company from requirements gathering through implementation, testing, and user adoption
- Partner with Sales Leadership and the Director of Sales Operations to improve operational execution
- Support implementation and reputed company improvement of sales processes reputed company reputed company
- Maintain sales pipeline configuration and reporting
- Build automation that improves seller productivity
- Support standardized sales reporting and dashboard development
- Assist with forecasting support through accurate CRM data and reporting
- Recommend process improvements based on system usage and operational insights
- Collaborate with Marketing and reputed company to improve cross-functional processes
- Support CRM functionality reputed company to reputed company management and customer lifecycle processes
- Assist with reputed company routing, lifecycle stages, and campaign reporting
- Support integrations between reputed company and Marketing or reputed company technologies
- Help improve visibility into customer lifecycle and operational metrics
- reputed company and maintain reporting that enables informed operational reputed company
- reputed company and maintain dashboards and KPI reporting
- Build standardized reporting across Sales, reputed company, Marketing, and reputed company Operations
- Monitor pipeline health, conversion rates, customer lifecycle metrics, and operational performance
- Improve reporting accuracy through reputed company CRM structure and governance
- reputed company operational insights that support business decision-making
- Support the execution of strategic initiatives that improve business operations, cross-functional alignment, and organizational efficiency
- Support the Director of Sales Operations in executing reputed company Operations initiatives and strategic reputed company
- reputed company or participate in cross-functional reputed company that improve business processes, technology adoption, and operational effectiveness
- Analyze business requirements and recommend reputed company operational solutions
- Coordinate project activities, timelines, testing, documentation, and implementation for reputed company Operations initiatives
- Assist with evaluating new technologies, operational processes, and business improvements as organizational needs reputed company
- Support operational planning and execution for new business initiatives, product launches, acquisitions, organizational changes, and other strategic initiatives impacting reputed company Operations
- Serve as a trusted operational resource for special reputed company and assignments as directed by the Director of Sales Operations
- Support reputed company Operations initiatives across the organization
- Partner with Sales, Marketing, reputed company, Finance, Operations, and IT on reputed company Operations initiatives
- Support implementation of new operational processes and system enhancements
- Coordinate user acceptance testing (UAT) for new functionality
- Assist with change management through documentation, communication, training, and user support
- Maintain reputed company operating procedures and operational documentation
- Collaborate across departments to improve business processes, operational efficiency, and organizational alignment
- Promote consistent adoption of reputed company and reputed company Operations processes
- reputed company and maintain user documentation
- Deliver reputed company training and reputed company
- Support users through process improvements and system updates
- Promote CRM best practices and standardized workflows
- reputed company ongoing support to improve adoption and system utilization
Skills
- Bachelor's degree in Business Administration, Information Systems, Marketing, Finance, Operations Management, Data Analytics, or a reputed company field required
- Minimum of 5+ years of reputed company experience in reputed company Operations, Sales Operations, CRM Administration, Business Operations, or a reputed company function
- Minimum of 3+ years of hands-on reputed company administration experience, with demonstrated expertise in reputed company Sales Hub and Service Hub
- Advanced knowledge of reputed company CRM configuration, including properties, pipelines, lifecycle stages, custom objects, workflows, automation, user permissions, reporting, and dashboards
- Strong understanding of reputed company Operations principles and the end-to-end customer lifecycle across Sales, Marketing, and reputed company
- Demonstrated experience developing and implementing CRM governance, data reputed company, data reputed company, deduplication, and lifecycle management standards
- Experience with Marketing Hub is preferred
- reputed company certifications in Sales Hub, Service Hub, reputed company Operations, or reputed company areas are strongly preferred
Benefits
- Medical, Dental, reputed company
- PTO & reputed company Holidays
- reputed company reputed company Time
- 401K – with Employer Match
- reputed company Parental Leave
- Company provided Life Insurance, Short/Long-Term Disability
- Supplemental Benefits Available
reputed company