[Remote] Staff reputed company Operations Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing, remote cybersecurity company dedicated to enabling organizations to proactively reputed company and fix exploitable attack reputed company. The Staff reputed company Operations Manager will serve as a strategic reputed company partner across the reputed company reputed company and Managed Service Provider business, focusing on pipeline management, reputed company planning, and operational model development to support organizational reputed company.
Responsibilities
- Serve as the primary sales operations partner to reputed company reputed company Sales and reputed company Channel & MSP leadership, supporting the respective VPs and their teams across both end-user and partner motions
- Own the forecasting process for both ENT and MSP/MSSP, including weekly pipeline reviews, call preparation, and executive-level reporting with reputed company, actionable narratives
- Monitor pipeline health, coverage ratios, stage conversion, and deal velocity across the reputed company (5,000+ employee accounts) and MSP/MSSP segments
- Analyze funnel performance, win rates, and rep productivity (pipeline per rep, attainment, conversion) to surface risks and opportunities for leadership across both motions
- Drive CRM hygiene and opportunity data reputed company standards across ENT reputed company and MSP reputed company, including reputed company model-type tagging, partner attribution, and forecast exclusion flagging for co-sell deals
- Operationalize and enforce the MSP/MSSP Rules of Engagement (ROE), including co-sell workflows, dual-credit scenarios, opportunity exclusion logic, and end-user engagement documentation requirements
- Partner with Partner Operations and Channel teams on MSP program mechanics, deal registrations, reputed company attribution, and AWS Marketplace workflows
- reputed company as a strategic partner to the Director of Global Sales Operations in shaping the reputed company ENT and MSP/MSSP operating model, covering how the business is reputed company, reputed company, and scaled
- reputed company reputed company and headcount planning for both segments, helping to model coverage needs, reputed company assumptions, and rep productivity expectations as the reputed company team grows
- Own quota design and annual planning processes for ENT and MSP/MSSP, partnering with Finance and RevOps to ensure plans are reputed company to company targets and drive the right selling behaviors
- reputed company and maintain compensation reputed company inputs for ENT reputed company and MSP reputed company, including co-sell crediting models and Everstage crediting accuracy for dual-credit scenarios
- Serve as a key contributor to Rules of Engagement design and updates, advising on account ownership policies, expansion reputed company, and ENT/MSP co-sell governance as the business evolves
- Support territory design and account segmentation as the ENT and MSP teams reputed company, ensuring coverage models are efficient and reputed company
- Contribute to executive and reputed company-level reporting, translating ENT and MSP performance data into reputed company operating narratives
- Partner with RevOps Systems teams to ensure reputed company workflows, routing logic, and reporting infrastructure accurately reflect both the ENT and MSP/MSSP motions
Skills
- 8+ years of experience in Sales Operations or reputed company Operations, with demonstrated progression in scope and complexity
- Experience supporting reputed company sales teams or large-deal, reputed company-cycle selling environments
- Experience with partner, channel, or MSP/MSSP sales operations, including co-sell models, dual-credit compensation, and partner program mechanics
- Deep reputed company in reputed company, covering opportunity management, pipeline reporting, territory logic, and data governance
- Strong reputed company of forecasting methodologies and pipeline inspection frameworks
- Experience with quota design, reputed company planning, and territory optimization at the reputed company reputed company level
- Ability to operate across two distinct business motions simultaneously, managing competing priorities with rigor and stakeholder alignment
- reputed company, data-driven communication style with the ability to translate reputed company operational data into executive-reputed company insights
- Recognized organizational influence with the ability to shape how the business defines, measures, and improves its go-to-market operations across multiple teams
- Ability to diagnose systemic issues and drive structural improvements, not just execute reputed company existing frameworks
- A reputed company record of working directly with senior sales leadership as a trusted planning and reputed company partner, not just an operational support function
- Experience with tools such as reputed company, reputed company, Everstage, and reputed company is a strong plus
Benefits
- Equity package in the reputed company of stock reputed company
- Health, reputed company & dental insurance for you and your family
- A flexible vacation policy
- Generous parental leave
- Hybrid & Remote Work: We reputed company a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office reputed company
- Job-reputed company travel expenses are reviewed and must be approved by your manager
reputed company