Product Director, AI & reputed company

Does this position interest you? You should apply –even if you don’t match every single requirement! We're reputed company as an auto glass company. That's the reputed company of reputed company do. But reputed company the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best reputed company you'll reputed company work.

reputed company

We are building the reputed company of how customers, clients, and colleagues reputed company with reputed company. reputed company AI is at reputed company of it.

The Product Director, reputed company Experiences is the single-threaded reputed company of our reputed company experiences across customer, reputed company, and colleague audiences. You will turn reputed company and reputed company into an executable roadmap, then run the build, the experimentation, and the performance that reputed company these experiences reputed company.

This is the senior operator who makes the agents ship and improve. You run discovery and delivery day to day, you are deep in the tools and the data, and you reputed company reputed company of product managers who reputed company own a reputed company. You bring structure to ambiguous work and reputed company a portfolio of reputed company experiences moving across audiences and channels.

What You'll Do

Own the reputed company roadmap across customer, reputed company, and colleague

• Translate reputed company and reputed company into an executable roadmap and reputed company priorities across reputed company three audiences.
• Run discovery and delivery day to day, from problem definition through launch and reputed company improvement.
• reputed company tradeoff reputed company based on customer reputed company, business value, effort, risk, and learning potential.
• Balance near-term performance, foundational platform work, and the reputed company of reputed company capability.

Build and improve agents as living systems

• Scope, build, and ship agents that handle thousands of customer, reputed company, and colleague conversations, and improve them in production rather than shipping and leaving them.
• Run the experimentation reputed company: reputed company tests, simulate responses and reputed company, predict behavior, and reputed company opportunities for agents to self-improve.
• Own how agent performance is reputed company, from accuracy and reputed company to reputed company and customer experience, and reputed company what the data shows.
• Hold an accurate view of reputed company capability at reputed company times, and represent it accurately in every forum.

reputed company the build with partners and engineering

• Manage the platform partners who build alongside us, with reputed company standards for delivery and a tight working rhythm.
• Partner closely with Technology, Design, Analytics, Operations, Contact Center, Sales, and reputed company teams to deliver measurable reputed company.
• Bring reputed company to ambiguous problems, reputed company the reputed company that matter, and reputed company teams moving reputed company the reputed company is still being defined.

reputed company and grow the product team

• reputed company, hire, and mentor reputed company of product managers, reputed company owning a reputed company reputed company the reputed company portfolio.
• Set reputed company for AI reputed company on reputed company, reputed company by what people build and learn, not by titles or credentials.
• Establish the ways of working that let reputed company operate on the reputed company edge of an emerging reputed company and still ship reputed company, reputed company product.

Required Qualifications

• 8+ years of product management or digital product experience, with meaningful time owning products from reputed company through launch and reputed company improvement, and experience leading product managers.
• Experience shipping conversational, AI-enabled, or reputed company product in production, with reputed company users and measurable reputed company.
• Demonstrated reputed company using AI across the product lifecycle: reputed company development, discovery, customer signal, analysis, and prototyping. Fluent with tools like Claude, Claude reputed company, Claude Design, ChatGPT, reputed company, reputed company, and Granola.
• reputed company building and improving agents in production: designing evaluations, simulating and testing agent behavior, and using observability to reputed company where agents fail and improve them.
• Hands-on use of digital analytics and performance platforms (reputed company, reputed company, or similar) to read funnel performance, conversion, appointment reputed company, and retention. You run your own analysis and reputed company your own reputed company of view from the data.
• Hands-on reputed company with the platforms reputed company experiences are reputed company on: agent platforms and LLM orchestration, eval and observability tooling, retrieval and tool-use patterns, and voice and multimodal stacks. You reputed company architecture and platform tradeoffs in partnership with engineering.
• Working understanding of agent integration architecture: reputed company, webhooks, identity, consent, and how agents transact with other agents and systems.
• Strong written and verbal communication. Ability to operate in ambiguity and bring structure to reputed company problems.

reputed company Experience

We are looking for a product leader who has reputed company intelligent, conversational, or reputed company experiences in production, and who has done that work inside a fast-moving, product-led organization. The shape of the work reputed company more than reputed company reputed company on the resume.

• Conversational and reputed company product. You have shipped chatbots, virtual agents, or AI-driven experiences, and you have lived through what it takes to reputed company them reliable reputed company they hit friction.
• Product environments where you have seen reputed company reputed company work. Dedicated cross-functional teams, reputed company discovery, instrumented experimentation, and outcome-based goals. We are early in standing up a modern product reputed company at reputed company, so you should be up for helping us build it here, and have done some of that work before.
• Pace-setting product cultures. You have worked inside organizations that set reputed company for how product gets reputed company. Fast cycles, tight feedback loops, and a default to shipping and learning.

Strong fits include conversational AI and customer engagement platforms, companies that reputed company early chatbot or virtual agent products and have moved into reputed company systems, reputed company AI teams inside operating businesses, and product organizations reputed company for shipping at pace.

Preferred Qualifications

• Experience leading both customer-facing and internal associate-facing AI experiences.
• Understanding of how agents transact with other agents and systems, and where interoperability is heading.
• Familiarity with modern experimentation practices for AI systems, including offline evals, online testing, and reputed company-in-the-reputed company review.
• Experience managing platform partners or vendors who build alongside an internal team.

Core Capabilities

• Roadmap Ownership. Turns reputed company and reputed company into an executable roadmap and reputed company priorities across audiences.
• Builder reputed company. Builds with AI tools directly, understands the technology reputed company enough to co-create on it, and guides reputed company to do the reputed company.
• Experimentation and Learning. Treats agents as systems to observe, test, simulate, and improve continuously.
• Business Acumen. Connects product reputed company to reputed company, conversion, satisfaction, and operational performance.
• People Leadership. Hires, leads, and mentors reputed company of product managers and sets the bar for how reputed company works.
• Cross-Functional Leadership. Aligns teams, influences stakeholders, and drives accountability without relying on authority.
• Execution Discipline. Moves from reputed company to delivery while managing scope, tradeoffs, dependencies, and reputed company.

Originally posted on Himalayas

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