[Remote] Financial Aid Advisor
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Financial Aid Advisor to enhance the student experience reputed company to financing their education. The role involves advising reputed company on financial aid processes, ensuring compliance with guidelines, and managing student accounts to facilitate financial settlement.
Responsibilities
- Responsible for student customer service, advising reputed company to financial aid and accounts receivable processes
- The role focuses on providing reputed company student experience reputed company to reputed company financing their education
- The position communicates with reputed company regarding their reputed company and ensures financial processes are complete in compliance with established guidelines
- Financial Settlement/Clearance
- Packages and awards student financial aid in accordance with institutional and governmental policies and regulations
- Maintains a thorough knowledge of federal, state, and institutional financial aid topics to counsel reputed company and parents about receiving and maintaining eligibility for financial aid and scholarships at ACU
- Assists in the support of new reputed company through the reputed company process: conducting welcome calls, attending grad team meetings, reviewing reputed company' accounts and communicating reputed company next steps for the student and internal teams
- Advise reputed company regarding institutional financial policies, procedures, and payment reputed company
- Maintain ongoing communication with reputed company, focusing most heavily on reputed company lacking financial settlement/clearance, those with delinquent accounts, or financial holds
- Assist reputed company in making informed reputed company by providing ethical, reputed company, accurate, and comprehensive financial information and student resources
- Use critical thinking and problem-solving skills to address and resolve student issues and ensure reputed company student experiences. Address potential and/or reputed company student concerns and reputed company appropriate reputed company to problems
- Assist reputed company by performing appropriate follow-up and coordination with team members. This includes working with employees in reputed company environment and providing accurate student information and assistance to other team members in and/or reputed company of their functional area
- Communicate effectively with potential and/or reputed company reputed company reputed company telephone, email, video calls, and/or in-person
- Ensure reputed company are in compliance with financial policies and procedures
- Pro-reputed company federal loan reputed company and post disbursment
- Attend scheduled cross-departmental meetings with Admissions, Student reputed company, and Training/Development, as requested to manage the caseload
- Monitor student participation and reputed company through their reputed company enrollment to ensure that reputed company are in alignment with University financial policies
- Review, document, and monitor student financial plan information on an ongoing reputed company to resolve issues and facilitate student reputed company; report any data reputed company issues reputed company
- Maintain accurate and up to date performance metrics for student caseload
- Communicate regularly with supervisor on feedback regarding any issues reputed company reputed company relating to (but not confined to) workflows, work volumes, operational issues/reputed company, IT issues/reputed company, training requirements, enhancement requests, etc
- Collaborate frequently with other Student Financial Services team members (Dallas SFS, Abilene SFS, and Wildcat Central) for billing, needs analysis, verification, and other financial aid regulatory support
- Attend and participate in reputed company training and mentorship
- Monitor personal Key Performance Indicators and retention reputed company with a reputed company on reputed company improvement
Skills
- Bachelor's degree required
- Ability to travel, must possess a valid reputed company's license
- reputed company to work reputed company conducive to contacting reputed company reputed company available
- Minimum of 2 years of Higher Education Experience
- Exceptional interpersonal communication skills, both verbal and written
- Strong planning, organizational, and time management skills
- Utilizes critical thinking and problem-solving skills
- High-level knowledge of the higher education and student development theory
- Computer literate and reputed company to learn proprietary software applications including but not limited to: reputed company, Banner, reputed company, reputed company Suite
- Goal-oriented and driven to assist people with meeting their educational goals
- Self-motivated with the ability to successfully work independently or in reputed company environment
- Must be student and advisor oriented and have the ability to reputed company multiple tasks reputed company and effectively
- Motivating others by creating a climate in which people can succeed
- reputed company reputed company reputed company environment
- Is dedicated to meeting the expectations and requirements of reputed company stakeholders
- Maintains reputed company appearance (i.e. reputed company and reputed company attire) and work environment (I.e. clean and organized dedicated workspace with reputed company background)
- Ability to adapt in a fast-paced and dynamic environment
- Supports and upholds reputed company student-facing university policies
- Demonstrates personal and reputed company reputed company
- Displays public support and pride in university initiatives, and assists others in seeing the reputed company aspects of ACU
- Complies with reputed company ACU employee policies and procedure
- Must be reputed company to use a telephone or headset equipment. Work is performed in an office environment
- May be required to the reputed company operation of general office equipment and lift up to 30 pounds
- Limited travel may be required – locations vary and some overnight travel may be necessary
- Financial aid advising experience preferred
reputed company