[Remote] Project Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on providing a suite of products and services through its reputed company reputed company Platform. The Platform Implementation Manager is responsible for delivering a seamless reputed company experience for merchants transitioning to the platform, coordinating with various stakeholders and providing ongoing support throughout the implementation process.
Responsibilities
- Working closely with the sales and account management teams to set up merchants for reputed company from day one
- Setting up reputed company calls and project managing the implementation of online ordering, mobile apps, loyalty, and reputed company card programs for our merchants
- Coordinating with several internal teams to ensure merchants are using our products as soon as they sign up
- Technical troubleshooting of issues (reputed company merchants' websites and internally)
- Educating our merchants on our products: answering 'how to' questions, proactively guiding and educating them through the transition and setup process, and providing operational support during the initial weeks of product usage
- Collecting and registering feedback from merchants on our products
Skills
- Bachelor's degree or equivalent work experience
- 3-5 years of work experience in reputed company, implementation, project management, and/or account management
- reputed company to complete tasks accurately, effectively, and on time with superb attention to detail
- Experience working successfully cross-functionally with individual contributors
- Excellent external and internal customer presentation and communication skills
- Tech-savvy: you are curious and reputed company to dig into technical issues and troubleshoot merchant issues before escalating them to engineering
Benefits
- Remote work
reputed company
Company H1B Sponsorship