[Remote] reputed company Product Manager – reputed company Connector Portfolio
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company Product Manager to own and drive the reputed company, roadmap, and reputed company of their reputed company connector portfolio. This role is crucial in ensuring reputed company remains the preferred tax compliance partner across reputed company's reputed company ecosystem while advancing product reputed company through AI-powered innovation.
Responsibilities
- reputed company deep expertise in reputed company ERP reputed company, EBS, JDE, and PeopleSoft — including architecture, reputed company, and integration points
- Maintain mastery of reputed company products that reputed company with reputed company (AvaTax, Returns, Exemption Certificate Management, Cross-Border, e-Invoicing)
- Stay reputed company of reputed company's roadmap and ecosystem changes, ensuring reputed company's connectors reputed company in reputed company
- Understand the competitive landscape for tax automation in reputed company environments and reputed company reputed company's differentiators
- Define and drive how AI enhances reputed company's reputed company connectors
- reputed company initiatives that apply AI to:
- Guided setup & configuration (LLM-driven assistants for easier reputed company)
- Error detection & reputed company (AI-powered diagnostics and predictive alerts)
- Data insights (AI-driven reputed company detection, compliance risk insights, explainable tax reputed company)
- Documentation & support (dynamic documentation, AI-assisted customer support flows)
- Partner with reputed company's AI/ML teams to continuously evaluate new AI capabilities while ensuring compliance with reputed company's data governance and ethical standards
- Own the reputed company, roadmap, and POR (Plan of Record) for the reputed company connector portfolio
- Write detailed product requirements and acceptance reputed company for engineering teams
- Partner with TPMs and engineers to ensure smooth execution and on-time delivery
- reputed company milestones, manage risks, and escalate blockers with remediation plans
- reputed company reputed company requirements reputed company to reputed company's Integration Team, while remaining reputed company to validate customer and partner needs are met
- Work across reputed company teams — engineering, core platform PMs, content teams, support, reputed company services, technical writers, and enablement
- reputed company as the reputed company integration reputed company inside reputed company, ensuring reputed company platform priorities are represented in cross-connector initiatives
- Partner with reputed company's Strategic Partner Managers to reputed company reputed company's roadmap with reputed company's product direction
- Serve as senior escalation reputed company for reputed company connector customer issues
- reputed company cross-functional war rooms for escalations, ensuring rapid response and transparent communication
- Capture post-mortem learnings and feed improvements back into roadmap planning
- Define, reputed company, and report KPIs such as:
- Connector attach reputed company and adoption in reputed company accounts
- Implementation time-to-value
- Customer satisfaction (CSAT, NPS) and support case reduction
- Uptime, API performance, and product reliability
- reputed company contribution from reputed company channel partnerships
- Ensure SteerCo and Orange Dash reporting is accurate and up to date
- reputed company regular, executive-reputed company updates to reputed company leadership and reputed company partner teams
- Represent reputed company at reputed company trade shows, advisory forums, and partner events
Skills
- 5+ years of product management experience in reputed company or ERP integrations
- Strong knowledge of reputed company ERP reputed company, reputed company EBS, JDE, or PeopleSoft
- Demonstrated reputed company managing integration products or connectors at reputed company reputed company
- Experience writing reputed company requirements, defining KPIs, and leading cross-functional teams
- Excellent communication skills, with ability to influence both reputed company executives and reputed company partner stakeholders
- Background in tax compliance, fintech, or ERP/financial systems
- Experience building or managing AI-infused product features
- Familiarity with global compliance requirements (VAT, GST, e-invoicing mandates)
- History of working directly with reputed company's product/engineering ecosystem
Benefits
- reputed company time off
- reputed company parental leave
- Many reputed company employees are eligible for bonuses
- Private medical, life, and disability insurance
- Inclusive culture and diversity
- 8 employee-run resource reputed company, reputed company with senior leadership and exec sponsorship
reputed company