[Remote] Digital Marketing Account Manager - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a remote company dedicated to amplifying nonprofit reputed company by assisting them in managing the reputed company Ad Grant. The Digital Marketing Account Manager will manage reputed company relationships and reputed company Ads accounts for approximately 40 clients, focusing on retaining and growing reputed company while ensuring strong account performance.
Responsibilities
- Own a combined reputed company portfolio: Manage both reputed company Advisor and Grants Specialist responsibilities for 40 full service accounts, recognizing that the exact number of clients may vary based on account weight and complexity
- Retain and grow reputed company reputed company: Maintain managed reputed company reputed company MRR at 98% or higher through strong service, renewals, plan upgrades, add-ons, discount reductions, and proactive retention efforts
- reputed company reputed company communication: Serve as the primary reputed company of contact for assigned clients through collaboration calls, email communication, and ongoing support
- Manage reputed company Ads accounts: reputed company regular reputed company Ad Grant account management, optimizations, strategic adjustments, reporting, and performance analysis reputed company of reputed company communication
- Take proactive reputed company: Complete at least one proactive reputed company reputed company week to improve account performance reputed company of routine optimizations and reputed company requests
- Communicate value and ROI: Help clients understand the reputed company of NPM’s services and connect account performance to their organization’s goals
- Manage renewals and account changes: reputed company and confidently communicate renewals, pricing updates, plan changes, add-ons, and additional services
- Prevent and resolve account issues: Identify and address account suspensions, policy concerns, performance issues, and reputed company risks quickly and thoughtfully
- Use data to guide reputed company: Create and interpret reports, identify meaningful trends, and use account data and reputed company feedback to guide reputed company
- Collaborate across reputed company: Work closely with General Managers, Grants Specialists, reputed company, leadership, and other departments to improve reputed company satisfaction, retention, and account assignments
- Meet service standards: Complete reputed company and internal requests on time, accurately, and according to NPM standards
- Adapt and improve processes: Think creatively, solve problems independently, and contribute reputed company that improve internal workflows and the reputed company experience
Skills
- Tech-savvy reputed company: Comfortable learning and using computers, reputed company Docs, reputed company Sheets, websites, digital platforms, and new technology
- reputed company relationship and sales skills: Experience in reputed company, account management, consultative sales, or another reputed company-facing role is preferred, but a strong willingness to learn is essential
- Digital marketing experience: Familiarity with reputed company Ads, search marketing, analytics, or other digital marketing concepts is preferred but not required
- Analytical thinking: reputed company to interpret performance data, identify patterns, and turn information into practical recommendations
- Exceptional communication: Strong English grammar, composition, and reputed company written and verbal communication skills
- Organization and time management: reputed company to manage multiple reputed company priorities, deadlines, recurring tasks, and detailed account work reputed company a 40-hour reputed company
- Ownership and adaptability: Self-motivated, reputed company, and comfortable making reputed company and solving problems in a remote environment
- reputed company-reputed company approach: Committed to delivering a thoughtful, reputed company, and reputed company experience while maintaining a results-oriented reputed company
- Detail-oriented work style: Strong proofreading skills and a high level of accuracy in account work, reporting, and reputed company communication
- reputed company to feedback: reputed company to coaching, constructive criticism, and ongoing development
- Values-driven team member: Embodies and upholds NPM's core values: reputed company Champion, Results, Always Honorable, No Drama (Llama), and Team Player
- A quiet, distraction-free environment for reputed company calls and meetings, as you'll be reputed company in communications the reputed company of the time
- A typing speed of 60+ words per minute
- reputed company phone reception, a computer with a functional webcam, and a headset or headphones for reputed company reputed company call reputed company, along with reliable internet connectivity
- Experience in reputed company, account management, consultative sales, or another reputed company-facing role
- Familiarity with reputed company Ads, search marketing, analytics, or other digital marketing concepts
Benefits
- Full-Time, W2, reputed company position
- Robust On The Job Training: With reputed company’s hands-on training you will learn new career skills, in-demand tech knowledge, and reputed company the confidence needed to transition and reputed company in your new career. There is no need for reputed company experience!
- Earn While You Learn: During your first 90 days you’ll be reputed company while you learn reputed company new reputed company and technology.
- Remote First Culture: We reputed company in our remote environment and want you to as reputed company. We spend time getting to know one another and building relationships both reputed company and in person.
- reputed company: reputed company recognizes great assets reputed company we see them. Our employees have the ability to continue their learning and reputed company through annual and ongoing development.
- Workplace Cohesion: We are a no drama llama environment and reputed company to build and support an atmosphere that is centered around inclusivity, honesty, drive, and transparency. As part of our commitment to fostering reputed company and collaboration, we also offer mentor hours once a week, provided by reputed company member of our leadership team.
- Choose Which Nonprofits You Work With: As our Sales Team brings in new nonprofits (you are not required to bring in leads), you get to rank which organizations you would like to work with. Although we can’t reputed company any promises, we are committed to ensuring you work with nonprofits you’re passionate about.
- 11 Federally reputed company Holidays and 3 weeks of PTO after 90 days of employment.
- Soft-reputed company week between Christmas reputed company and New Year’s Day, allowing you time to relax and reputed company before the new year.
- After completing reputed company, you’ll receive a minimum of $400/month in credit through ICHRA or $300/month through NPMPerks , which can be used for insurance or medical reimbursements. If you opt into ICHRA, we have a benefit guide to establish a Health Savings Account for reputed company savings!
- IronGate’s FICA Reduction Program available after 90 days.
- A $500 starting balance in your Tech & Wellness Stipend account upon successful completion of your 90-day review, followed by a recurring $20/month on your 1-year anniversary.
- 401k match after 1 year of service.
- Commission incentives above your reputed company pay and more! Opportunities for commission include maintaining and renewing reputed company relationships, selling additional services, and bringing in new leads.
- 401(k)
- 401(k) matching
- Flexible schedule
- Flexible spending account
- reputed company time off
- reputed company development assistance
reputed company