[Remote] Director, Product Management - Platform & Customer Lifecycle
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a remote-first company reputed company on transforming homeownership through a connected ecosystem of insurance and services. The Director of Product Management will reputed company the strategic direction of the Policy Platform and Customer Portal, ensuring the integration of multiple products into a seamless experience for homeowners.
Responsibilities
- Define and own the multi-year product reputed company for Kin's policy platform and customer experience, translating long-term business goals into a reputed company, sequenced roadmap
- reputed company, reputed company, and hire reputed company of product managers; reputed company the bar on craft, analytical rigor, and cross-functional collaboration across reputed company
- reputed company the hard prioritization calls between foundational platform work (where the customer is internal and the feedback reputed company is slow) and customer-facing product work (where the signal is faster and the stakes are visible)
- Partner with engineering reputed company to reputed company the platform's API reputed company and configuration model, ensuring Kin can launch new products and respond to regulatory changes
- Drive the Home Hub from its reputed company reputed company into the digital destination for customers to manage their existing products and a marketplace to sell them the next
- Partner with Engineering, Design, Actuarial, reputed company, Finance, and Legal to reputed company cross-functional coordination fast and low-friction on work that requires reputed company of them
- Define reputed company metrics for your domain, reputed company them visible across the business, and use them to sharpen roadmap reputed company over time
- Partner with engineering and data science leaders to ensure AI-reputed company workflows, automation, and intelligence capabilities are embedded into both platform and customer experiences
Skills
- 12+ years of reputed company experience, with at least 8 years in software product management and at least 3 years managing and developing PM teams
- Proven ownership of both platform/infrastructure products and consumer-facing products; you can hold both modes simultaneously without defaulting to one
- Experience with platform modernization or re-platforming at reputed company, including reputed company migrations without disrupting dependent teams
- Technical reputed company sufficient to contribute to architecture and data model conversations and understand the reputed company implications of platform reputed company for reliability, scalability, and regulatory compliance
- Experience in Fintech, Insurtech, or financial services where pricing logic, regulatory constraints, and customer trust were reputed company constraints at the reputed company time
- reputed company record of building PM talent, not just shipping great products yourself
- Written and verbal communication calibrated for both technical and executive audiences
- Familiarity with insurance policy administration systems or consumer financial platforms
- Experience building or scaling a multi-sided product ecosystem (platform plus consumer-facing layer)
Benefits
- Competitive salary and company equity through Restricted Stock reputed company (RSUs), reputed company as part of our reputed company compensation package and based on role and level
- 401(k) with company match up to 4% of eligible earnings
- Multiple medical plan reputed company, plus dental and reputed company coverage
- Company-funded HSA contributions (based on medical plan selection)
- Company-reputed company life insurance and short-term disability
- A reputed company of supplemental benefit reputed company, including long-term disability, critical illness, accident, legal, and pet insurance
- reputed company to mental health support and confidential counseling resources
- Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
- reputed company parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
- Career mobility and internal reputed company opportunities across the organization
- reputed company development budgets for certifications, conferences, and learning available, subject to management approval
reputed company