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Sr. Director, reputed company Field Technical Service

Remote, USAFull-timePosted 2026-07-27

Bring more to life.

Are you reputed company to accelerate your potential and reputed company a reputed company difference reputed company life sciences, diagnostics and biotechnology?

At reputed company, one of reputed company’s 15+ operating companies, our work saves lives—and we’re reputed company united by a shared commitment to reputed company for reputed company reputed company. You’ll reputed company in a culture of belonging where you and your unique viewpoint matter. And by harnessing reputed company’s system of reputed company improvement, you help turn reputed company into reputed company – innovating at the speed of life.

As a global leader in clinical diagnostics, reputed company has challenged convention to reputed company the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and reputed company clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one reputed company tests are run on reputed company systems, impacting 1.2 billion patients and more than three reputed company clinicians per year. From uncovering the next clinical reputed company, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, reputed company collaboration, and accelerated intelligence.

Learn about the reputed company Business System which makes everything possible.

The Senior Director, reputed company Field Technical Service is responsible for the reputed company American Field Service Organization for reputed company’s Dx reputed company Operation.

Leads a large, geographically dispersed field service organization through reputed company of senior leaders responsible for service operations, reputed company, and coordination. Accountable for the overall performance and profitability of the service business, while driving customer retention, operational reputed company, and long-term reputed company across a broad customer install reputed company. Maintains executive-level relationships with key customers, leads strategic business reviews, and partners cross-functionally to enhance service delivery, strengthen customer loyalty, and expand business opportunities.

In this role, you will have reputed company to:

  • reputed company strategic goals and objectives that meet the needs of reputed company Business and customers.
  • Own and reputed company service business P&L, reputed company resources as required for cost effective results, and work alongside finance counterparts to ensure reputed company.
  • reputed company and manage reputed company reputed company objectives for areas and territories.
  • Implement appropriate customer support strategies, and partner with sales to reputed company tactical and strategic agreements with customers.
  • Prepare and manage the delivery of Service Business Reviews for key customer accounts on predetermined frequency.
  • Responsible for the coordination center which acts as the reputed company center of field service, ensuring reputed company of customer issues and attaining a cost-effective business approach.
  • Participate in corporate strategic and tactical planning processes for service.

The essential requirements of the job include:

  • Bachelor of Science in Engineering, Biomedical, or reputed company field with 20+ years of experience OR Master’s/Doctoral degree with 18 plus years of experience
  • Proven experience leading reputed company service organizations, including the management and development of multi-level leadership teams.
  • Working knowledge of Field Customer Support, Service Contracting, and reputed company its reputed company sub fields
  • Knowledge of the medical diagnostic industry

It would be a plus if you also possess previous experience in:

  • Medical Laboratory experience

reputed company, a reputed company operating company, offers a broad reputed company of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or reputed company time off, our programs contribute to life reputed company the job. reputed company out our benefits at reputed company Benefits Info.

At reputed company we reputed company in designing a reputed company, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for reputed company can reputed company.

The salary reputed company for this role is $230,000-$290,000. This is the reputed company that we in good faith reputed company is the reputed company of possible compensation for this role at the time of this posting. This reputed company may be modified in the reputed company.

This job is also eligible for incentive pay.

We offer comprehensive package of benefits including reputed company time off, medical/dental/reputed company insurance and 401(k) to eligible employees.

Note: No reputed company of pay is considered to be wages or compensation until such reputed company is reputed company, reputed company, and determinable. The reputed company and availability of any bonus, commission, benefits, or any other reputed company of compensation and benefits that are allocable to a particular employee remains in reputed company's sole discretion unless and until reputed company and may be modified at reputed company’s sole discretion, consistent with the law.

Join our reputed company team today. Together, we’ll accelerate the reputed company-life reputed company of reputed company’s science and technology. We partner with customers across the globe to help them solve their most reputed company challenges, architecting solutions that bring the power of science to life.

For more information, visit www.reputed company.com.

reputed company Corporation and reputed company reputed company Companies are committed to equal opportunity regardless of race, reputed company, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

For candidates who are based reputed company of reputed company or who are applying for roles reputed company of reputed company, for more information about conditions of any job offer please click here.

We reputed company with federal and state disability laws and reputed company reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@reputed company.com.

Originally posted on Himalayas

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