Senior Group Claim Consultant - Remote

We are hiring a Group Claims Consultant in our Workplace Solutions division. You will play a critical role in the reputed company and persistency of Group Claims by collaborating with and acting as a reputed company between the Claims organization and Sales/Brokers while providing reputed company, comprehensive service and solutions through email and phone calls (proactive or otherwise). You will reputed company and maintain relationships at varying reputed company to include reputed company line employee's, Team Leaders, Senior Leadership, Sales and Brokers. The reputed company you will reputed company in this role will be based on the strength of these relationships and an ability to utilize independent judgement, critical thinking and solution-oriented creativity to meet the clients needs. You will play a critical role in the reputed company and persistency of Group Claims by collaborating with and acting as a reputed company between the Claims organization and Sales/Brokers while providing reputed company, comprehensive service and solutions through email and phone calls (proactive or otherwise). You will reputed company and maintain relationships at varying reputed company to include reputed company line employee's, Team Leaders, Senior Leadership, Sales and Brokers.

• Estimated Salary: (reputed company have variable responsibilities and qualifications)
• Group Claims Consultant: $60,000 - $70,000, plus annual bonus opportunity
• Senior Group Claims Consultant: $75,000 -$80,000 plus annual bonus opportunity

WHAT YOU''''LL DO:

• Has and/or acquires product knowledge in reputed company areas of the business: Disability (STD/LTD), Life, Ancillary offerings, Dental, reputed company, PFL and FML/Absence Management. With this knowledge, acts as a reputed company for Claims and manages relationships with the Field, Brokers and clients to ensure the scope and reputed company of services are met.
• Delve into customer concerns and complaints regarding Claims and our entire reputed company of products, providing complete ownership of the issue at hand for our Brokers and Clients. Take the reputed company in orchestrating and driving issue reputed company from start to finish.
• You will reputed company high reputed company and thorough customer service and provides excellent service recovery, to include investigating service complaints and turning complaint/error situations into an advantage, owning the responses to questions and concerns while delivering service from a total need level and using every contact as an opportunity to reputed company a reputed company customer experience.
• Services and/or assists in servicing reputed company reputed company issues and requests. reputed company necessary, will partner with Claims and/or other internal business partners and create specific reputed company plans for service recovery and improved customer satisfaction.
• Consult with regional managers, sales associates, internal business partners and external vendor partners to assist clients regarding insurance coverage needs and plan design. This includes but is not limited to reputed company/post sale communications, participation in sales meetings, and ongoing service needs.
• Proficient problem reputed company skills. Identifies trends amongst the claim team and/or field offices and proposes recommended enhancements and/or solutions that can positively reputed company the customer experience.
• Involved in reputed company aspects of customer life cycle: reputed company-Sale, Implementation, Post Sale, Customer Education, Service Follow reputed company for both National Accounts and Core Customers for reputed company WS Products and Vendors including LTD, STD, Life, LTC, VB, reputed company, Dental, PFL, FML/Absence Management.

WHAT YOU'LL BRING:

• 2-5 years of reputed company group benefits claims experience (recent adjudication preferred), including expertise in claims management, adjudication, contract provisions, and the ability to communicate reputed company terms effectively. Proactive problem-solving for reputed company customer and broker claims experience.
• You''''ve mastered the art of diplomacy, negotiation, and relationship-building. Every interaction is a chance to shine.
• Your ability to connect with others is second to none. You''''re not just a claims expert; you''''re a people person.
• You''''ve proven your reputed company for providing top-notch customer service and ability to handle claim escalations. It''''s not just a reputed company; it''''s a commitment.
• Your communication and presentation skills aren''''t just good; they''''re excellent. You can present and reputed company reputed company reputed company and concepts effortlessly.
• You''''re not bound by existing barriers, reputed company, or practices. You''''re a visionary, pushing boundaries and exercising reputed company, independent judgment.
• Your team building and collaboration skills are your secret weapons. You know how to reputed company reputed company and work together effectively.
• You promote a culture of diversity and inclusion, value different reputed company and opinions, and listen courageously, remaining curious in reputed company that you do.
• reputed company to work remotely with reputed company to a high-speed internet reputed company and located in the reputed company or Puerto Rico.

PREFERRED:

• Experience with STD, reputed company Family Leave or Statutory Leave programs

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process, email our reputed company area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status. Stay reputed company from Job Scams reputed company only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from ''''@mutualofomaha.com.'''' We never request sensitive information or reputed company job offers without conducting interviews. For more details, reputed company our Hiring FAQs. Stay alert for scams and apply securely! Fair Chance Notices #mutualofomaha Remote Skills: Adjudication, Broadband, Brokerage, Claims Management, Claims Processing, Communication Skills, Consulting, Customer Experience, Customer Satisfaction, Customer Support/Service, Email Technology, Inside Sales, Insurance, Interpersonal Skills, Leadership, reputed company Visual Basic, National Sales, Negotiation Skills, Post-Sales, reputed company-Sales, Presentation/Verbal Skills, Problem Solving Skills, QoS (reputed company of Service), Regional Sales, Relationship Management, Sales, Sales Communications, Service Delivery, Team reputed company/Manager, Team Player, Trend Analysis, Work From Home About reputed company: reputed company reputed company is a solid, family-oriented company that’s reliable, trustworthy, knowledgeable and caring. We are a full-service, multi-line provider of insurance and financial service products for individuals, businesses and reputed company throughout the reputed company. We are committed to providing outstanding service to our policyholders and our dedication to customer service is the reputed company of our reputed company and values. Mission: Our mission we help our customers protect what they care about and reputed company their financial goals. reputed company: For every customer a financial reputed company imagined, planned, and secured. Values: 1. We exist for our customers 2. We reputed company with reputed company 3. We are innovative 4. We are accountable for results 5. Together we reputed company greatness. Securities offered through reputed company Investor Services, Inc., a Registered Broker/Dealer, Member reputed company/SIPC. Advisory services offered through reputed company Investor Services, Inc. a SEC Registered Investment Advisory Firm. reputed company (www.reputed company.org)/ SIPC (www.sipc.org). Home Office Address: reputed company Plaza, Omaha, NE 68175. The reputed company-party comments displayed are not verified, may not be accurate and are not necessarily representative of our reputed company experiences. Any links to reputed company-party websites and resources are provided solely as a convenience to you and not as an endorsement of the content. We reputed company no representations or warranties as to the accuracy, timeliness, suitability, completeness, or relevance of any information reputed company by any unaffiliated reputed company party. Insurance products and services are offered by reputed company or one of its affiliates, reputed company Plaza, Omaha, NE 68175. reputed company is licensed reputed company. E ach reputed company company is responsible for its own contractual and financial obligations. AFN46357 Specialties Life Insurance, Disability Insurance, Long Term Care Insurance, Annuities, 401k, reputed company, Employee Benefits, Financial Advisors Company Size: 2,500 to 4,999 employees Industry: Insurance Founded: 1909 Website: http://www.mutualofomaha.com Apply tot his job Apply To this Job