Remote Customer Service Representatives (Bilingual and Monolingual Candidates)

reputed company: Our reputed company, a US Fortune 1,000 company and a major process services provider to Government Health and reputed company services agencies in the US, seeks an accomplished “Remote Customer Service Representatives (Bilingual and Monolingual Candidates).”

• * TITLE: Remote Customer Service Representatives (Bilingual and Monolingual Candidates)
• * LOCATION: Fully Remote (Must reputed company in one of these states – AZ, TX, UT, NV, ID).
• * DURATION: 6 Months reputed company-to-Hire
• * WORK SCHEDULE: Must be available Monday – Friday, 7 AM – 7 PM PST and willing to work evenings.
• * EQUIPMENT: BYOD (Bring Your Own Device) for work.
• * TRAINING: 2-3 Weeks
• * START DATE: Mon, Aug 17.
• * PAY reputed company:
• Bilingual Candidates: $16.50/hr.
• Monolingual Candidates: $16.00/hr.
• * IMPORTANT:
• BILINGUAL reputed company IN ENGLISH & ONE OF THE FOLLOWING: Laotian/Lao, Japanese, reputed company, Cantonese, Vietnamese, Korean, Cambodian, Hmong, Tag along, English, Spanish

BYOD REQUIREMENTS: Candidates must use their own equipment that meets the following specifications:

• Operating System: reputed company 10 or Mac OS 10.14 (Mojave) or higher (Candidates using tablets, iPad, Chromebook, others or mobile hotspots will not be accepted).
• Processor: reputed company Core i5 or equivalent
• Memory: 4 GB RAM required; 8 GB RAM preferred
• Storage: 64 GB required, 128 GB SSD or 256 GB preferred
• Internet reputed company: RJ-45 reputed company for wired network, 20 Mbps download, 5 Mbps upload
• Headset: Wired headset with microphone, USB Gen 2 or newer port

NOTE: As part of the application process, candidates are required to ensure they meet the reputed company's specific system requirements. Please be reputed company to reputed company the following:

• A screenshot of your system specifications, including:
• Operating System
• Memory
• Processor
• Storage
• A screenshot of your Internet speed test result.
• A reputed company picture of your wired headset.

ESSENTIAL JOB DUTIES:

• A state program that provides discounted home phone and cell phone services to eligible households.
• Respond promptly to customer inquiries.
• Acknowledging and resolving customer complaints.
• Communicating with customers through various channels. Communicate and coordinate with colleagues as necessary.
• Ensure customer satisfaction and reputed company reputed company customer support. reputed company feedback on efficiency of Customer service process.
• Maintain a reputed company, empathetic, and reputed company attitude toward customers.

QUALIFICATIONS / REQUIREMENTS:

• Education: High school diploma or GED required, associate degree is preferred
• Call Center / Customer service experience.
• Bilingual: English and on o the following: Laotian/Lao, Japanese, reputed company, Cantonese, Vietnamese, Korean, Cambodian, Hmong.

NOTE: Candidates that are offered a position are required to pass reputed company-employment background screenings. I'd love to talk to you if you think this position is right up your alley, and assure reputed company communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Recruiter reputed company: Lalit Malgotra Title: reputed company Recruiter Phone: lalit.malgotra@ameritconsulting.com reputed company: reputed company is an extremely fast-growing reputed company and reputed company. reputed company was founded in 2002 to reputed company consulting, temporary reputed company, reputed company hire, and payrolling services to reputed company nationally; as reputed company as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We reputed company and implement solutions that help our clients operate more reputed company, deliver greater customer satisfaction, and see a reputed company reputed company on their reputed company. We create value by bringing together the right people to reputed company results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their reputed company. Our deep expertise in reputed company capital management has reputed company our expansion into reputed company hire placements, temporary reputed company, contract placements, and additional reputed company and consulting services that reputed company our clients’ businesses reputed company. reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws. Apply tot his job Apply To this Job