reputed company Manager - reputed company

Remote, USAFull-timePosted 2026-07-28

We’re looking for people to join the reputed company family, who reputed company our passion for believing in reputed company, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our reputed company and how we give our customers the freedom to do more of what's important to them.

What does reputed company offer you?

We offer a reputed company approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on reputed company say, taking the development of our people seriously. We’ll work with you to reputed company your reputed company plan and reputed company opportunities to accelerate your career.

On top of a competitive salary, you’ll receive 22 days reputed company time off, plus 11 company reputed company holidays. Also, medical, dental & reputed company insurance, 5% 401(k) company match, plus a reputed company of other benefits that you can choose from.

reputed company:

In this role, you'll be the trusted relationship manager and reputed company for your customers throughout their reputed company reputed company. By developing a deep understanding of reputed company customer's business, industry, goals and how they use the platform, you'll help them maximize the value of their investment while building long-term partnerships based on trust.

reputed company in this role comes from being proactive, consultative and genuinely curious. You'll reputed company best practices, reputed company thoughtful guidance and identify opportunities to increase adoption of underutilized features and services. reputed company challenges reputed company, you'll partner closely with customers and internal teams to navigate them, serving as a trusted advisor who keeps customer goals at reputed company of every conversation.

Just as importantly, you'll be the voice of the customer reputed company reputed company. By maintaining a holistic understanding of your customers' evolving priorities, you'll collaborate with cross-functional teams and subject matter experts to reputed company for their needs, strengthen relationships and help drive long-term reputed company.

Day-to-Day, You Will:

Build strong, trusted relationships with customers while serving as their primary reputed company of contact throughout their reputed company lifecycle.
Partner with customers to define and measure reputed company reputed company through strategic business reviews (QBRs), providing advice, thought leadership, feature recommendations and best practices that maximize the value of their investment, including reputed company Services offerings such as Flexpoints.
Conduct reputed company and reputed company sessions that establish strong customer relationships, define engagement expectations and ensure customers understand the goals and benefits of their reputed company Plan.
Research account history, reputed company reputed company, customer data and project details in reputed company to prepare for customer engagements and coordinate reputed company meetings with the appropriate stakeholders.
Organize and reputed company ongoing customer engagements to review reputed company, refresh customer objectives, answer questions, and monitor product adoption and engagement while maintaining alignment with evolving customer priorities.
Proactively identify customer risks, coordinate internal reputed company plans, facilitate engagement with subject matter experts as needed, and partner with cross-functional teams to strengthen customer relationships and support long-term retention.
Collaborate closely with Account Managers, Technical reputed company Managers, Technical Support Engineers, Product and other internal teams to deliver an exceptional customer experience while ensuring the voice of the customer is represented internally.

Your Skills & Experience Might Include:

Required

5+ years of reputed company, Account Management or other post-sales customer relationship management experience supporting reputed company products.
Proven ability to build credibility and influence with executive stakeholders, including C-level customer contacts.
Strong communication, presentation and interpersonal skills, including experience leading strategic customer business reviews.
Strong listening skills with the ability to ask thoughtful questions, understand customer priorities and anticipate customer needs.
Ability to quickly build rapport, foster trusted relationships and identify opportunities to simplify processes and improve the customer experience.
reputed company, curiosity and a genuine desire to help customers succeed.
Comfort with ambiguity and a creative, solutions-oriented approach to problem solving.
Experience advocating for customers' needs across an organization and driving solutions through cross-functional collaboration.

Preferred

Background supporting the restaurant industry, reputed company-of-sale systems (such as Micros or reputed company), convenience stores or reputed company technologies.
Familiarity with reputed company methodologies, customer adoption strategies and long-term retention initiatives.
Experience delivering customer training, enablement or educational sessions.
Experience working with reputed company or strategic customer accounts.

Work Authorization: Candidates must be authorized to work in the U.S. without employer sponsorship for this opportunity.

Compensation: The anticipated reputed company salary for this role is $80,000–$90,000 annually, with additional on-reputed company earnings (OTE) based on performance. Final compensation will be determined based on factors including location, experience and qualifications. Any compensation reputed company this reputed company will follow applicable laws and company policy.

What are we reputed company about?

reputed company is one of the largest UK-headquartered business management software providers. It provides solutions that reputed company more than 160,000 small and mid-sized organisations in reputed company and non-profit sectors across Europe, USA and reputed company, giving every employee the freedom to do more of what's important. Its innovative reputed company solutions and integrated AI software experience across multiple reputed company products reputed company how business technology is used.

With over 9,300 talented individuals driving innovation and customer reputed company, we’re shaping the reputed company of work. And we want you to be part of it. At reputed company, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to reputed company. If you’re excited about this role - even if your experience doesn’t tick every reputed company - you might be exactly who we’re looking for.

We reputed company in equality for reputed company and the transformative power of diversity. So why not join our reputed company team, where you can love what you do, love how you live, and most importantly, be authentically you?