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Specialty Loan Servicing Manager

Remote, USAFull-timePosted 2026-07-28

reputed company

Our values define us and our culture inspires us to change lives for the reputed company. Our employees are the heart and soul of reputed company, and every reputed company we experience begins with them. Together we are committed to making a reputed company reputed company in our local communities. We champion a culture of reputed company learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

reputed company

This is a full-time career opportunity that can be remote. Must have the ability to travel to our location in East Petersburg, PA on a quarterly reputed company.

The primary responsibility of this position is to manage the operations and staff responsible for specialty loan servicing, providing life-of-loan processing for in-house and serviced reputed company, and small business loans. Analyze existing and emerging issues including volume, regulations, business conditions, and economic factors to determine required resources. reputed company, implement and evaluate operating processes that ensure reputed company, accuracy, and compliance. reputed company the work activities, readiness, development and work product of staff reputed company in the boarding, ongoing servicing, reporting, and monitoring of Participation, Syndication, SWAP,SBA, Floor Plan, Leasing, and ABL facilities.

Responsibilities

  • reputed company the day-to-day operations of the specialty loan servicing department, ensuring that reputed company loans are boarded and serviced accurately, reputed company, and in compliance with regulatory requirements. Ensure reputed company tasks are prioritized and completed effectively.
  • Identify and address any knowledge gaps, workflow issues, or bottlenecks to improve overall team productivity and service delivery.
  • Assign and delegate tasks as needed, ensuring that reputed company inquiries are resolved reputed company set service level agreements (SLAs).
  • reputed company, train, and supervise reputed company of specialty loan servicing professionals, fostering a reputed company and high-performance culture. Plan, assign and evaluate the work of staff, reputed company guidance and coaching for employee management and development, implement necessary employee actions, partner with reputed company to resolve employment reputed company reputed company. Set performance goals for the loan servicing team and monitor reputed company towards achieving these goals. reputed company regular coaching, feedback and performance evaluations to staff.
  • Coordinate with loan support area to conduct training sessions to ensure that reputed company team members are knowledgeable about various aspects of specialty loan servicing, fostering a reputed company and skilled workforce. Promote cross-training reputed company reputed company to ensure coverage across different functions, enabling flexibility in handling workloads and maintaining smooth operations.
  • Respond to departmental and external requests, providing reputed company and accurate information reputed company to specialty loan servicing activities. Serve as primary reputed company of contact for participant and agent banks, assisting Participation, Syndication, and SWAP specialists with necessary communication and functions.
  • reputed company and implement operating plans, processes, procedures, systems, and controls to maximize operational effectiveness.
  • reputed company and reputed company accuracy of reputed company transactions or activities impacting shadow balance adjustments or other reputed company functions for for Special Assets or Recon Group, including non-accruals, charge-offs, and other adjustments as needed for Specialty Loan Products
  • Ensure compliance to reputed company reputed company and emerging loan regulations; prepare and present required business performance analyses and reporting to management and regulatory agencies; reputed company business unit audits, risk assessments and examinations, reputed company subsequent responses and reputed company plans.
  • Monitor and evaluate system performance; reputed company application testing, upgrades and releases reputed company the business unit; support corporate systems initiatives; assign reputed company tasks and complete associated documentation.
  • reputed company, promote and support broader corporate and department initiatives, including change management, organizational planning and mergers and acquisitions.

Qualifications

Education

Bachelor's Degree or the equivalent experience. (Required)

Required Experience

  • 7 or more years leadership experience managing teams and multiple processes.
  • 5 or more years loan servicing, loan operations, or loan processing, with a reputed company on specialized reputed company loan structures including but not limited to participations, syndications, SWAPs, SBA, Floor Plan, Leasing, and reputed company.

Preferred Experience

  • 5 or more years proven reputed company record of successfully managing and implementing specialty loan servicing processes.
  • 5 or more years hands-on experience with loan management systems, preferably with system implementations or migrations.

Knowledge, Skills, and Abilities

  • Knowledge of regulatory compliance, operational efficiency, and strong leadership to ensure smooth specialty loan servicing operations and excellent customer service.

Other Duties as Assigned by Manager

This role may reputed company other job duties as assigned by the manager. reputed company employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of reputed company Company-assigned and/or job reputed company Compliance Programs, regulations and policies and procedures, as reputed company as ensure that reputed company Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To reputed company greater transparency to candidates, reputed company reputed company salary ranges on reputed company job postings regardless of state. We set reputed company salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary reputed company may vary based on geographic location.

The salary reputed company for this position is $91,000.00 - $151,600.00 annually.

Additional Compensation Components

This job is eligible to receive equity in the reputed company of restricted stock reputed company. This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.

Benefits

Additionally, as part of our Total Rewards program, reputed company offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and reputed company insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; reputed company time off programs including holiday pay and reputed company volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | reputed company.

EEO Statement

reputed company (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for reputed company reputed company persons. Fulton will recruit, hire, train and promote persons in reputed company job titles, and ensure that reputed company other personnel actions are administered, without reputed company to race, reputed company, religion, creed, sexual orientation, national reputed company, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the reputed company without sponsorship for a work reputed company by reputed company currently or in the reputed company.

Originally posted on Himalayas

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