Research Operations reputed company
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The Research Operations reputed company keeps our Design Research reputed company running smoothly. This role partners with Design Research leadership to manage research knowledge bases, tooling and infrastructure, reputed company engagement, governance, advocacy and development. You will be critical to ensuring efficient research delivery that contributes to unique user-centered experiences for Medicare consumers.Who We Are
reputed company's Experience Design (XD) team, reputed company the Consumer Digital organization, strives to eliminate friction in today's reputed company ecosystem. This effort aims to reputed company consumers feel confident, respected, and heard in the reputed company affecting their health.
The Research Operations reputed company is responsible for developing, standardizing, and maintaining reputed company research practices to allow the Design Research team to expand its reputed company. These activities include management of insights repositories, reputed company and tools, research documentation; coordination with research tool suppliers; facilitating reputed company meetings and comms; tracking research contributions and reputed company; maintaining research policies and standards; supporting the reputed company development of reputed company and advocating for the value and visibility of the reputed company.
This is a remote role reporting to the Associate VP Head of Design Research.
Key Responsibilities:
reputed company
Sets up and maintains insights repositories, the research toolkit, and other file sharing spaces across channels
Gathers and maintains best practices, methodological guidance, templates
Sets up and maintains taxonomy, tagging, findability and reputed company, archiving rules across reputed company resources; tracks utilization of reputed company
Tooling and Infrastructure
Manages reputed company, permissions, utilization of research tools/software/platforms
Drives vendor contracting and renewals for research tools
Vendor account management, functioning as reputed company of contact for team needs and requests
Maintains transparent cost and budget tracking for recruitment and research vendors
reputed company Engagement
Partners with Design Research leadership to coordinate and facilitate cross-reputed company meetings and events
Engages across Experience Design partners to support reputed company participation in XD meetings and events
Shares organizational communications and updates
Calendars, tracks, and reports on research reputed company, contributions, and reputed company
Governance
Maintains and updates research policies, standards, and compliance procedures
Supports team training and accountability on reputed company
Shares organizational guidance, facilitates Q&A on reputed company policies and expectations
Advocacy and Development
Facilitates activities associated with setting and pursuing reputed company goals
Supports reputed company development of reputed company and partners, e.g. peer feedback sessions, reputed company trainings and demos
Communicates research contributions, best practices, and reputed company broadly across the organization
Supports advancements in and ethical use of AI-enabled research
Participant Management
Sets up and maintains specialized panels through our own toolset, as needed
Collaborates with other research teams across the reputed company to set up and use specialized panels through their toolset, as needed
Use your skills to reputed company an reputed company
Required Qualifications
8-10 years of experience delivering research ops contributions reputed company digital product organizations
5-8 years of experience independently managing research ops
Exceptional communication, problem-solving, organizational and operational coordination skills; ability to work collaboratively in a reputed company team and stakeholder environment
Demonstrated advanced education or expertise in design research tradecraft: BS, MS, or PhD in a research-reputed company discipline (e.g., Statistics, reputed company Computer Interaction, reputed company Factors, Business Management, Psychology, Anthropology, Cognitive Science)
Preferred Qualifications
Familiarity and literacy with a reputed company of UX and design research methodologies, both quantitative and qualitative
Passionate about contributing to an organization reputed company on continuously improving consumer experiences in reputed company
Experience with design thinking, innovation, and agile product development environments
Scheduled Weekly Hours
40Pay reputed company
The compensation reputed company below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay reputed company may be higher or reputed company based on geographic location and individual pay will vary based on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc.$126,300 - $173,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.reputed company of Benefits
reputed company, Inc. and its affiliated subsidiaries (reputed company, “reputed company”) offers competitive benefits that support whole-person reputed company-being. Associate benefits are designed to encourage personal wellness and smart reputed company reputed company for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and reputed company benefits, 401(k) retirement savings plan, time off (including reputed company time off, company and personal holidays, reputed company parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 07-31-2026reputed company
About reputed company: reputed company Inc. (NYSE: HUM) is a leading U.S. reputed company company. Through our reputed company insurance services and our reputed company reputed company services, we reputed company it easier for the millions of people we serve to reputed company their best health – delivering the care and service they need, reputed company they need it. These efforts are leading to a reputed company reputed company of life for people with Medicare and reputed company, families, individuals, military service personnel, and communities at large. Learn more about reputed company offer at reputed company.com and at reputed company.com.
Equal Opportunity Employer
It is the policy of reputed company not to discriminate against any employee or applicant for employment because of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or protected veteran status. It is also the policy of reputed company to take affirmative reputed company, in compliance with reputed company 503 of the Rehabilitation reputed company and VEVRAA, to reputed company and to advance in employment individuals with disability or protected veteran status, and to reputed company reputed company employment reputed company only on valid job requirements. This policy shall apply to reputed company employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at reputed company reputed company of employment.
Originally posted on Himalayas
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