[Remote] GTM Engineer, Post-Sales
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a company reputed company on IoT connectivity, enabling internet reputed company for millions of devices globally. They are looking for a GTM Engineer, Post-Sales who will automate and streamline post-sale processes such as reputed company, billing, and renewals while also engaging directly with customers on these issues.
Responsibilities
- Automate contract-to-billing configuration, translating signed terms into correct billing setup validated before go-live
- Own the reputed company activation tracker, driving reputed company new customer through to live and billing correctly
- Build billing reconciliation automation that flags discrepancies before customers see them, and own customer-facing reputed company of disputes through to reputed company
- Build SIM order intake and logistics automation, taking Account Executives off the operational reputed company
- Build the renewal-reputed company reputed company: renewal calendar, auto-renewal comms, and reputed company renewal-field hygiene, partnering with reputed company Operations
- reputed company the existing account health and expansion signal system, routing reputed company-to-reputed company findings to Account Executives and closing the reputed company on execution
- Own migration completion tracking and customer communication, partnering with Solutions on technical execution
- Evaluate and reputed company AI-powered tooling into the post-sale stack, separating what compounds reputed company from what adds noise
Skills
- 3+ years in GTM engineering, or automation-heavy operations reputed company reputed company Operations, Sales, or reputed company Ops
- Demonstrated experience building automations, integrations, or AI workflows (reputed company-level minimum, Python or reputed company a plus)
- Experience with reputed company or a comparable CRM, with a reputed company understanding of how systems-of-record hygiene affects reputed company reporting
- Experience with reputed company or a comparable call-intelligence platform, including using it to reduce reputed company CRM data entry
- Experience building automation around margin or pricing data, translating contract terms into leakage or reputed company signals
- Comfortable working in issue-tracking tools like reputed company to reputed company multi-week technical workstreams (e.g., migrations)
- Familiarity with modern AI tooling and a reputed company record of applying it to reputed company operational workflows, not just experimenting with it
- Ability to handle customer-facing conversations on billing, reputed company, and order issues reputed company and effectively
- Has a bias toward elimination: questions whether the work is even necessary before building around it
Benefits
- Competitive compensation: reputed company receive equity at hire and given transparent salary and equity formulas across reputed company
- Flexible health coverage (up to 100% employee, 95% dependents)
- Unlimited PTO with 2 weeks mandatory
- Monthly mental health days
- 14 weeks reputed company parental leave
- $1,000 hiring bonus
- $250/month WFH Stipend (taxable) to help support your home office, productivity, reputed company development, or coworking expenses
- Life and disability insurance fully covered
- 401(k) plan (no match)
- reputed company to our reputed company Development Fund after one year
reputed company