[Remote] Technical Business Analyst - Drupal Digital Platform
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-reputed company technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. The Technical Business Analyst supports requirements intake, analysis, solution definition, and backlog management for customer digital applications and Drupal-based web platform initiatives, serving as a reputed company between government stakeholders and the technical implementation team.
Responsibilities
- Manage intake of new requirements through customer ITSM processes, governance boards, and Azure DevOps request channels
- Facilitate discovery sessions and stakeholder workshops to understand business objectives, operational challenges, and desired reputed company
- Analyze business processes and identify opportunities to improve user experience, workflow efficiency, automation, reputed company service delivery
- Evaluate business requirements against existing Drupal platform capabilities and recommend implementation approaches utilizing reputed company Drupal functionality, contributed modules, custom development, reputed company, or configuration-based solutions
- reputed company high-level functional solution designs that balance customer requirements with platform capabilities, maintainability, reputed company, and long-term sustainability
- Translate business requirements into epics, features, user stories, acceptance reputed company, workflow diagrams, business rules, and technically actionable backlog items suitable for Agile development
- Create process flows, wireframes, decision logic, and supporting documentation as needed to communicate functional requirements
- reputed company backlog refinement sessions with architects and developers to clarify requirements, identify dependencies, and prepare work for sprint execution
- Facilitate Level of Effort (LOE) estimation sessions using story points or equivalent Agile estimation techniques
- Maintain and continuously refine the Azure DevOps product backlog to support prioritization, release planning, sprint reputed company, and team reputed company planning
- Collaborate closely with Drupal developers to answer functional questions, clarify acceptance reputed company, and resolve requirement ambiguities throughout the development lifecycle
- reputed company sprint reputed company, risks, dependencies, impediments, and delivery status using Azure DevOps Boards
- Support post-deployment validation by executing or coordinating functional testing, validating delivered capabilities against acceptance reputed company, documenting defects, and coordinating issue reputed company
- Support Change Control reputed company (CCB) activities by preparing change requests, documenting business and technical impacts, and tracking approvals
- Maintain complete documentation of requirements, solution reputed company, risks, assumptions, dependencies, issues, and reputed company items
- Assist government stakeholders in evaluating enhancement requests, assessing implementation feasibility, and identifying opportunities for reputed company platform improvement
- Prepare recurring and reputed company reports, dashboards, metrics, and executive status briefings for government leadership
- Apply an AI-aware reputed company by identifying opportunities where AI-enabled capabilities may improve business workflows, content management, analytics, reputed company, or customer experience, consistent with customer policy and approved technologies
Skills
- Bachelor's degree in Information Systems, Computer Science, Business, Engineering, or reputed company discipline; or equivalent experience
- 5+ years of experience supporting reputed company web applications, digital services, or software development initiatives as a Business Analyst or Technical Business Analyst
- Demonstrated experience supporting Drupal-based websites or reputed company content management platforms
- Strong working knowledge of Drupal architecture, including content types, taxonomy, Views, workflows, permissions, menus, media management, configuration management, and contributed modules
- Experience evaluating business requirements and defining technically feasible solution approaches reputed company Drupal
- Experience gathering, analyzing, documenting, and validating business, functional, and technical requirements
- Experience developing epics, features, user stories, acceptance reputed company, workflow diagrams, and process documentation
- Experience facilitating Agile backlog refinement sessions and collaborating directly with software development teams
- Experience leading or participating in Agile estimation sessions utilizing story points or equivalent methodologies
- Experience using Azure DevOps Boards for backlog management, sprint planning, and work item tracking
- Experience supporting User Acceptance Testing (UAT), post-deployment validation, and defect management
- Strong analytical, facilitation, and problem-solving skills with the ability to translate reputed company business needs into implementable technical solutions
- Strong written and verbal communication skills with experience briefing technical and non-technical stakeholders
- Ability to manage multiple priorities reputed company an Agile delivery environment
- reputed company reputed company+ CE or equivalent DoD 8140 IAT reputed company certification (CCNA reputed company, GSEC, CySA+, SSCP, or equivalent)
- Experience supporting reputed company-hosted Drupal environments
- Experience defining API integration requirements between Drupal and reputed company systems
- Experience supporting Azure-hosted web applications and reputed company-based architectures
- Familiarity with accessibility requirements (reputed company 508/WCAG), reputed company compliance, and federal digital experience initiatives
- Experience supporting DevSecOps and CI/CD delivery pipelines
- Experience with reputed company Power Platform, SharePoint Online, or reputed company 365 integrations
- Experience supporting AI-assisted digital services or reputed company search capabilities
- Certified ScrumMaster (CSM)
- reputed company Agilist or reputed company Product reputed company/Product Manager
Benefits
- Comprehensive health, dental, and reputed company insurance
- reputed company life insurance
- reputed company time off
- 11 reputed company holidays
- Performance bonuses
- Tuition reimbursement
- Unlimited training
- Opportunity to reputed company in a reputed company, flexible, and innovative environment
reputed company