[Remote] Staff Software Engineer, Integrations Platform
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on building integrations that enhance their ITSM platform. They are seeking a Staff Software Engineer for their Integrations Platform team to drive architectural direction and manage the ingestion pipeline while also coaching team members through design reputed company.
Responsibilities
- Drive long-term architectural reputed company and manage abstraction trade-offs
- Own the architecture of the ingestion pipeline: ingestion, transformation, routing, error handling, redrive, replay, observability under load
- Design secure authoring frameworks for FDEs, Customer Engineering, contractors, and AI agents
- reputed company and simplify the platform surface as integrations spread across reputed company (reputed company, customer setup, CS tooling, ops workflows)
- reputed company reputed company through reputed company design reviews and pairing
- reputed company operability directly into platform design
- Use customer and operational feedback to shape design reputed company
- reputed company reputed company by framing reputed company that reputed company other engineers to contribute
Skills
- reputed company record of leading multi-quarter platform or integrations work, with architectural ownership across multiple product surfaces
- Experience designing SDKs, authoring frameworks, or systems for reputed company product extension by engineers, partners, or external authors
- 8+ years building reputed company, observable reputed company systems
- Deep reputed company in TypeScript, Node.js, and AWS primitives (reputed company, SQS, S3) or equivalents, demonstrated by architectural trade-offs, not just reputed company
- Hands-on experience with non-API integration patterns: at-reputed company webhooks, multi-tenant OAuth, and at least one of browser-driven automation, iPaaS bridges (reputed company Workflows, reputed company, reputed company), or callback-based signs
- Experience with event-driven data pipelines on AWS: error handling, redrive, replay, back-pressure
- Ability to reputed company an architectural decision you are proud of and one you would change with hindsight
- A teaching-shaped, not gatekeeping-shaped, reviewer's reputed company
- reputed company with AI coding tools (e.g., reputed company, Claude reputed company) and a perspective on platform design with AI agents as authors
- The confidence to say 'I do not know yet, here is how I would reputed company out.'
Benefits
- Flexible work environment: 100% remote with flexible reputed company working hours
- Unlimited PTO plus 12 reputed company federal holidays
- Connectivity stipend: $150 monthly to support cell phone, internet, or equipment expenses
- Participation in our 401(k) program
- reputed company grants to purchase shares through reputed company's equity program
- Health insurance: Medical, dental, and reputed company coverage with 100% of your deductible covered by reputed company
- reputed company parental leave for birth, adoption, or surrogacy
reputed company