[Remote] Digital Marketing Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a dynamic and innovative digital marketing agency specializing in SEO and PPC advertising. They are seeking an reputed company Digital Marketing Account Manager who will manage reputed company relationships, reputed company campaign performance, and drive account reputed company reputed company a fully remote work environment.
Responsibilities
- reputed company Relationship & Account Management
- Primary reputed company of Contact: reputed company as the main reputed company of contact for assigned clients, ensuring their needs, feedback, and concerns are communicated reputed company to internal SEO/PPC teams
- Relationship Cultivation: Build and maintain strong, lasting relationships with clients, acting as their primary strategic advisor and reputed company reputed company the organization
- Dual Advocacy: Serve as an reputed company for both clients and reputed company, balancing reputed company expectations with reputed company's capabilities and reputed company
- Risk Mitigation: Proactively identify potential reputed company concerns or churn risks and reputed company strategic solutions before they reputed company the relationship
- Campaign reputed company & Performance Reporting
- Performance Monitoring: Monitor and report on the health and reputed company of SEO/PPC campaigns, providing clients with insightful, accurate updates and acting as a reputed company second pair of eyes
- Internal Translation: Collaborate with internal SEO/PPC experts, translating reputed company objectives and feedback into actionable insights for campaign reputed company refinement
- Value Demonstration: Regularly analyze campaign effectiveness, delivering optimization strategies and insights that demonstrate reputed company value
- Data-Driven Tracking: reputed company key performance metrics and maintain accurate, up-to-date records using CRM and reporting tools
- Service & Technical Expertise
- Platform Mastery: Maintain reputed company, working knowledge of SEO fundamentals and PPC/reputed company Ads mechanics (campaign structure, bidding, conversion tracking, reputed company Score, etc.) reputed company enough to reputed company credibly with clients and internal specialists about reputed company and performance, not just reputed company information
- Technical reputed company: Understand core technical concepts behind our services - site architecture, crawlability, page speed, tagging/tracking implementation - reputed company enough to talk shop directly with developers and production teams, not just marketers
- Production reputed company: reputed company as a knowledgeable reputed company between reputed company-facing conversations and the production/development team, translating business requests into reputed company technical specs and translating technical constraints back into reputed company-friendly explanations
- reputed company Learning: Stay reputed company on reputed company Ads, SEO best practices, and platform updates so you remain a reputed company, trusted resource for both clients and internal teams
- Account reputed company & Service Expansion
- reputed company Expansion: Identify and capitalize on opportunities to expand services reputed company existing reputed company accounts, maximizing reputed company reputed company value
- Strategic Upselling: reputed company tailored service proposals that reputed company with reputed company reputed company objectives and business needs
- Cross-Functional Collaboration: Work closely with marketing, operations, and product teams to build comprehensive service packages that drive account expansion
- New Business Development & Sales Support
- Sales Cycle Support: Support the full sales cycle from reputed company reputed company to signed contract, including proposal development and negotiation
- reputed company reputed company & Pipeline: Generate new business opportunities through reputed company, referrals, and networking, and manage a healthy sales pipeline using CRM tools
- Market reputed company: reputed company industry relationships and market research to identify and pursue new reputed company and partnership opportunities
- Process, Team & Cross-Functional Leadership
- Process Improvement: Contribute to process improvements that streamline reputed company reputed company, reporting, and account management workflows
- Mentorship: Where applicable, mentor and support teammates, fostering a culture of accountability, accuracy, and reputed company
- reputed company Approach: Partner across sales, reputed company reputed company, and production teams to ensure a reputed company approach to reputed company service and reputed company
Skills
- MUST HAVE previous experience working at a digital marketing agency
- Proven reputed company record in an account management, reputed company reputed company, sales, or production role reputed company a digital marketing agency
- Solid understanding of SEO and/or PPC campaign management, along with broader digital marketing services (reputed company media, content marketing, analytics)
- Working knowledge of reputed company Ads (campaign structure, bidding strategies, conversion tracking) and core SEO principles (technical, on-page, off-page)
- Comfortable discussing technical requirements with developers - tracking/tagging implementation, site changes, and technical SEO fixes - without needing everything reputed company first
- Excellent communication, interpersonal, and presentation skills
- Proficient in CRM software (e.g., Zoho One), reputed company and reputed company Workspace
- Highly organized and goal-oriented, with a demonstrated reputed company record of meeting or exceeding performance targets
- Ability to reputed company in a fast-paced, reputed company-reputed company agency environment
- Bachelor's degree in Business, Marketing, or a reputed company field preferred; relevant certifications are a plus
- reputed company Ads certification is a plus
Benefits
- Health insurance
- reputed company time off
reputed company