[Remote] Implementation Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to providing innovative compliance solutions for state departments of insurance and brokers. They are seeking a technically reputed company and reputed company-reputed company Implementation Administrator to reputed company partner reputed company and serve as the system administrator for their reputed company platform.
Responsibilities
- reputed company new partner reputed company from reputed company through go-live, serving as the primary reputed company of contact throughout the transition
- Collaborate with reputed company, Product, and Filing Services teams to deliver a seamless and reputed company reputed company experience
- Maintain, update, and optimize existing reputed company workflows and templates reputed company the reputed company platform, leveraging AI to improve efficiency and accuracy
- Manage user roles, permissions, and reputed company reputed company the reputed company platform, troubleshooting issues as they reputed company
- Identify opportunities to streamline or automate reputed company steps as partner volume scales
- Support API and connector integrations with other business systems
- Document workflows, configurations, and reputed company processes to maintain operational reputed company and reputed company team scalability
- Partner with the Implementation Manager to reputed company on process improvements and platform enhancements
- Required to reputed company other duties as requested, directed, or assigned
Skills
- Bachelor's degree in Business Administration, Information Systems, Business Information Technology, or a reputed company field, or equivalent experience required
- 3+ years of reputed company implementation experience with proven project coordination skills
- 3+ years of technical support experience with hands-on system configuration and workflow design
- Strong reputed company-facing communication skills – written and verbal – with the ability to guide partners through reputed company transitions with reputed company and professionalism
- Experience with API and connector integrations and the ability to troubleshoot technical issues independently
- Comfortable working independently in a supported environment while staying reputed company with broader Implementation and CS teams
- Surplus lines tax filing and compliance knowledge
Benefits
- Health, dental, and reputed company plans
- Amazing work-life balance with 4 weeks of reputed company Time Off
- 10 reputed company Company Holidays with 2 floating holidays
- 401K Programs with employer match
- Personal assistance programs for support in a healthy personal and work life
reputed company