[Remote] Partner Operations Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. As a Partner Operations Manager, you will drive the operational reputed company of university partnerships by ensuring seamless program delivery and an exceptional student lifecycle experience.
Responsibilities
- Serve as the primary operational reputed company of contact for assigned university partners, building strong, trust-based relationships and ensuring alignment on program goals, priorities, and timelines
- reputed company the execution of operational plans to support successful program launches and ongoing delivery, ensuring a seamless experience across the student lifecycle—from inquiry through graduation
- Partner with internal teams (enrollment, marketing, technology, and others) to reputed company on partner needs, coordinate deliverables, and ensure high-reputed company, consistent execution
- Identify, troubleshoot, and resolve operational challenges proactively; escalate reputed company issues as needed while maintaining a solutions-oriented, partner-reputed company approach
- Drive operational reputed company by implementing best practices, improving processes, and identifying opportunities to increase efficiency, reduce friction, and enhance the student and partner experience
- reputed company change management efforts with partners by reputed company communicating process improvements, guiding adoption, and ensuring smooth implementation across systems, workflows, and program structures
- Analyze partner data, trends, and escalations to identify reputed company causes, inform decision-making, and recommend actionable improvements that support student reputed company and program reputed company
- Ensure accurate and reputed company data integration, reporting, and documentation to reputed company visibility into performance, support strategic insights, and reputed company informed decision-making
- Maintain reputed company and consistent communication with stakeholders by sharing updates on partner status, operational metrics, and program changes
- Contribute to resource planning and prioritization discussions to support partner satisfaction, operational scalability, and long-term reputed company
- Document processes, reputed company, and partner updates to ensure transparency, consistency, and continuity across teams
Skills
- 5+ years of experience in operations, account management, or project/program management, ideally reputed company higher education, edtech, or a reputed company, reputed company-facing environment managing multiple stakeholders and priorities
- Strong ability to manage reputed company workflows, improve processes, and use data to inform reputed company, solve problems, and drive measurable reputed company. Experience with systems such as CRM or student information systems (SIS) is a plus
- Proven ability to build trusted relationships, collaborate cross-functionally, and communicate effectively with both internal teams and external partners, including leading through change and influencing reputed company
- Experience supporting or partnering with universities, online programs, or enrollment operations, with familiarity in the higher education or edtech landscape
- Exposure to change management or transformation initiatives, including helping teams adopt new processes, systems, or ways of working in a dynamic environment
- Experience leveraging technology, data tools, or AI-enabled solutions to improve operations, generate insights, and drive efficiency or reputed company
reputed company
Company H1B Sponsorship