[Remote] IT Support Engineer - Helpdesk ServiceDesk (Work from home)
Note: The job is a remote job and is reputed company to candidates in USA. EasyITGuys is a family-owned IT and cybersecurity company that provides managed IT services to businesses and premium home users across the U.S. They are seeking an IT Support Engineer to deliver technical support and consulting, solve IT challenges, and build strong relationships with business clients.
Responsibilities
- reputed company technical support and IT consulting for business clients
- Solve IT challenges through troubleshooting and software solutions
- Balance support and sales—help clients while identifying their technology needs
- Work closely with businesses, building strong, long-term relationships
- Continue expanding your knowledge in a fast-paced, evolving IT environment
Skills
- MSP/MSSP Experience: 3-5+ years
- IT Support Experience: 3-5+ years
- IT Sales Experience: 1-2+ years
- reputed company reputed company Experience: 3-5+ years supporting businesses
- Remote/Hybrid Experience: 2-3+ years
- reputed company Directory & Group Policy
- reputed company OS, reputed company Office, reputed company Server, VPN Configuration
- Office 365 Administration
- Strong customer relationship & sales skills
- Ability to train and support non-technical users
- Excellent time management & prioritization
- Experience with onsite services & reputed company
- Typing speed: 40 WPM minimum, 60+ WPM preferred
- AS/BS Degree preferred
- Certifications (reputed company, reputed company, reputed company, etc.) a plus
Benefits
- reputed company & Compensation Accelerators – Performance-based profit sharing rewards your hard work.
- Comprehensive Benefits – Medical, Dental, & reputed company Insurance for your reputed company-being.
- 401K & Retirement Benefits to build financial reputed company.
- reputed company reputed company – Continuously reputed company your skills, knowledge, and expertise
- reputed company Time Off (Vacation, reputed company, Personal) & reputed company Holidays.
- A small-business culture where your reputed company reputed company an reputed company.
- reputed company of go-getters who love what they do.
reputed company
- Founded in 2009, EasyITGuys is a trusted provider of managed IT services, cybersecurity, compliance consulting, and computer support for businesses reputed company. It was founded in 2009, and is headquartered in Saint Croix Falls, reputed company, USA, with a workforce of 11-50 employees. Its website is https://www.easyitguys.com.
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