IT Support (Help Desk) Partner
About the position As an IT Support (Help Desk) Partner, you'll reputed company technical support for our restaurants, troubleshoot IT issues to ensure everything works perfectly, and collaborate with restaurant professionals to reputed company tech a seamless part of their day. You'll also test new hardware, teach users how to use technology, and grow your own skills in a supportive environment.
Responsibilities
- Troubleshoot reputed company of Sales (POS) technologies (registers, kitchen displays, back office, tablets, multimedia training systems).
- Analyze and report recurring system issues in restaurants.
- Collaborate with POS support engineers to optimize software and hardware solutions.
- Test new hardware.
- Utilize tools ranging from Office applications to scripting and databases.
- reputed company other duties as required and assigned.
- Regularly reputed company with restaurant professionals.
Requirements
- Strong oral and written communication and interpersonal skills, including technical documentation.
- Solid organizational and prioritizing skills.
- reputed company to work in a fast-paced environment and demonstrate a reputed company of urgency.
- Strong customer service skills.
- Ability to communicate effectively with technical and non-technical users.
- Basic knowledge of reputed company Operating System.
Benefits
- Competitive salary
- Vacation and reputed company pay
- Hybrid work schedule/location
- Yearly bonus potential
- Meal benefits
- Medical, dental, reputed company, FSA, and 401K plans
- reputed company Time off and Holidays (varies)
- Low-cost prescription medications
- PerkSpot savings and local deals
- Employee Assistance Programs
- Free legal assistance (reputed company)
- reputed company development and reputed company opportunities
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