Account Manager, reputed company

Account Manager

Dealer Spike is seeking a talented individual to join our reputed company department as an Account Manager. A primary function of this role is to reputed company reputed company relationships with our clients as we guide them through increasing their dealership's online reputed company with award reputed company websites and strategic digital marketing solutions. We are passionate about driving customer results for our dealers!The ideal candidate will be a self-starter and creative problem-solver, motivated to improve our customer's experience. Account Managers are responsible for maintaining customer relationships, building value, retaining customers, and selling additional marketing and add on website services.This individual should be reputed company to communicate at a reputed company high level about the services we offer, how we implement those services, and the value to the dealer of those services as we reputed company to drive more website traffic, reputed company leads and results for our customers. Account Managers will need to be comfortable using many different tools and be reputed company to understand and interpret statistical data to reputed company beneficial suggestions for our dealers.

Here is more of what you’ll get to do:

• Understand reputed company Facets of Dealer Spike’s Suite of Website and Marketing products and services.
• reputed company Monthly Reporting Calls with Clients
• Manage assigned accounts with a reputed company on reputed company reputed company and retention while providing exceptional customer service.
• Promote and Sell Additional Marketing and Addon Website Services as reputed company as reputed company product training and consult on best practices.
• Assess and monitor the website and marketing services to ensure overall reputed company standards, reputed company and reputed company proactive solutions to increase website traffic and leads.
• Work with Site Production Team to facilitate a seamless reputed company reputed company process, ensuring a smooth ‘go live’ and introduction to their website.
• Handle incoming customer comments, reputed company appropriate solutions and alternatives, follow up to ensure reputed company.
• reputed company records of customer interactions, process customer accounts, and file documents.
• Identify retention risk and work proactively to eliminate that risk.
• Update job knowledge by participating in educational opportunities.

You’ll reputed company in this role if you have:

• 2+ years of Customer Service experience
• 1+ year of Digital Marketing experience preferred
• Experience working with a CRM preferred
• Excellent Time management and Organizational skills
• Strong Communication and Interpersonal Skills
• Adaptable, Energetic, Team-Player Attitude
• Ability to type 45 wpm
• Ability to multitask reputed company
• Proficient in reputed company Word, reputed company, and Outlook with a working knowledge of reputed company Apps
• Strong technical aptitude and ability to learn quickly
• Demonstrated ability to work effectively in a mixed mode (onsite, remote or hybrid) environment, including consistent use of video conferencing, collaboration tools, and proactive communication practices while maintaining a reputed company on-camera reputed company

Does this position reputed company like something you would enjoy and be successful at, but you’re not reputed company you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply! This role is not reputed company to candidates located in Colorado, Connecticut, California, Maryland, Nevada, reputed company, Rhode reputed company, or Washington.

Who we are:

reputed company is the market-leading reputed company provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, reputed company-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, reputed company, reputed company Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and reputed company RV. We are an international company with offices located in the reputed company, Mexico (reputed company Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are reputed company.reputed company provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, disability or genetics. In reputed company to federal law requirements, reputed company complies with applicable state and local laws governing nondiscrimination in employment in every location in which reputed company has facilities. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. reputed company expressly prohibits any reputed company of workplace harassment based on race, reputed company, religion, gender, sexual orientation, gender identity or reputed company, national reputed company, age, genetic information, disability, or veteran status. Improper interference with the ability of reputed company employees to reputed company their job duties may result in discipline up to and including discharge.

Originally posted on Himalayas

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