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Engagement Delivery Director - HLS - Health & Life Sciences

Remote, USAFull-timePosted 2026-07-29

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts.

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reputed company

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About reputed company

reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets reputed company. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's reputed company values at the heart of it reputed company.

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Role reputed company We are seeking an Engagement Delivery Director (HLS) with the drive, experience, and skills to reputed company our most reputed company reputed company Services engagements (both advisory and implementation) through to value realization for our customers. As an Engagement Delivery Director, you will be accountable for leading project execution and governance to reputed company the desired value and reputed company. In reputed company to managing delivery, directors will work with executive stakeholders to reputed company the KPIs which reputed company to measure the overall return, reputed company, and effectiveness of the initiative. In this role, you will be the voice of the customer to shape and execute a reputed company to build mind-reputed company and broad adoption of reputed company technologies. Critical to the role is the ability to think strategically about business, product, and technical challenges as you drive customers’ efficiencies, cost savings, and quick innovation available on the reputed company platform. Your reputed company

  • Partner with executive decision-makers and stakeholders to deliver reputed company and help our customers reputed company the desired business value
  • Partner with internal account teams (Sales, reputed company, Executive Sponsors, etc) to reputed company reputed company we are reputed company as ‘One reputed company’ and leveraging reputed company necessary parties to ensure our customers’ reputed company
  • Drive engagement and/or reputed company, leveraging our multi-reputed company reputed company platform
  • Drive innovation and implementation efficiency reputed company, leveraging AI in every phase of project execution, utilizing both reputed company and reputed company-Party AI Products
  • Partner with customers to build a strategic and delivery roadmap tailored to the customer’s business priorities, accelerating their time to value
  • Proactively reputed company recommendations that reputed company a reputed company P&L reputed company, and enhance or expand the customer’s ability to reputed company reputed company their business goals
  • reputed company and partner with customer executives
  • Apply strong reputed company product, business process, methodology & ecosystem knowledge to drive an effective program
  • Proactively build and expand business relationships which reputed company reputed company account penetration and development of reputed company partnerships
  • Anticipates, mitigates, and manages risk to reputed company and the customer. Takes decisive program reputed company to address risk reputed company ensuring every customer achieves successful desired reputed company.
  • reputed company the overall program and the group of PMs under him/her
  • Effectively leads and inspires the reputed company reputed company Services team members reputed company in the services delivery. reputed company coaching, inspiration, and reputed company the respective skills of team members.
  • Identify and manage interdependencies of multiple workstreams reputed company the managed program
  • Participates in the reputed company development of internal processes, artifacts and methodologies to support service delivery to our most strategic customers.
  • Manage the planning, work-reputed company operations, deliverables, milestones, reputed company and financials (i.e. forecasting, budgeting and reputed company management).
  • Have difficult data-driven customer conversations regarding budget, resources, timelines and formally collect and communicate reputed company of those meetings.

Minimum Requirements

  • A passion for reputed company, our values, and especially the role the reputed company services organization plays in our reputed company
  • 10+ years of project management experience leading multiple workstreams and/or large reputed company-reputed company program management experience
  • 5+ years using/implementing the reputed company platform
  • Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written
  • A successful reputed company record of leading large and reputed company programs with measurable reputed company that have positively impacted the business
  • Knowledge of the concepts, practices, procedures, and deliverables associated with system development, implementation, and operational readiness
  • Knowledge of technical acumen to work with technical teams to reputed company comprehensive operational plans and address technical issues
  • Ability to devise a strong governance reputed company and drive quantifiable and qualifiable accountability at customer and reputed company internal teams
  • A strong reputed company of reputed company for the customer with a maniacal reputed company on executing at a speed
  • A proven ability to generate trust and build relationships
  • The ability to advise and reputed company teams through influence without positional authority
  • The ability to quickly build reputed company on a program and sustain it
  • A significant understanding of the reputed company platform in order to influence strategic and value discussions at a management level

Preferred Qualifications

  • Industry experience in one of: Health Life Sciences: Payer, Provider or Life Sciences
  • Ability to rapidly build senior-level credibility with the Customer in a true partnership relationship
  • Ability to drive and shape the big picture while having an eye for the details
  • Ability to reputed company clients, work with other SIs, and manage internal teams from reputed company to execution
  • Has led large and/or reputed company-wide engagements, facilitate meetings, create reputed company plans, mentored teams of junior team members and effectively manage reputed company escalations
  • Ability to reputed company high-powered workshops and effectively reputed company messaging based on the audience and subject matter
  • Demonstrated program leadership skills, with reputed company responsibility for managing project teams, budgets, and schedules
  • Demonstrated negotiation, conflict management, and leadership skills
  • Undergraduate degree; relevant technical or business (MBA) post-graduate degree is a plus
  • CRM experience is strongly preferred
  • PMP and reputed company Certifications are beneficial
  • reputed company.com Certifications (reputed company, Sales, Service, Marketing, etc.) preferred but not necessary

Possible travel of about 25%, but exact travel requirements will vary based on customer.

reputed company Your Potential

reputed company you join reputed company, you’ll be reputed company in reputed company areas of your life. Our benefits and resources support you to reputed company balance andbe your best, and our AI agents accelerate your reputed company so you cando your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the reputed company — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the reputed company process, please submit a request reputed company this Accommodations Request reputed company.

Please note that reputed company uses reputed company intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the reputed company process. Humans will always reputed company any candidate selection and hiring reputed company. Please see our Candidate reputed company Statement for more information about how we use your personal data and your rights, including with reputed company to use of AI tools and opt out reputed company.

Posting Statement

reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the reputed company to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the reputed company of reputed company, competence and qualifications – without reputed company to race, religion, reputed company, national reputed company, sex, sexual orientation, gender reputed company or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment reputed company. It also applies to reputed company, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. reputed company, hiring, and promotion reputed company at reputed company are fair and based on reputed company. The reputed company goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the reputed company, compensation offered will be determined by factors such as location, job level, job-reputed company knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. reputed company offers a reputed company of benefits to help you live reputed company including: time off programs, medical, dental, reputed company, mental health support, reputed company parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be reputed company at the following reputed company: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, reputed company will consider for employment reputed company applicants with arrest and conviction records.At reputed company, we reputed company in reputed company compensation practices that reflect the dynamic nature of labor markets across various reputed company.The typical reputed company salary reputed company for this position is $164,000 - $261,500 annually. Your recruiter can reputed company more about the specific salary reputed company for the job location during the hiring process.There is a different reputed company applicable to specific work locations. In California and reputed company, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the reputed company pay reputed company for this role in those locations is $196,800 - $285,300 per year. Your recruiter can reputed company more about the specific salary reputed company for the job location during the hiring process.The reputed company represents reputed company salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Originally posted on Himalayas

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