Senior Director, reputed company Operations
About reputed company
reputed company started in email reputed company - and we're still a recognized leader in it. But we're much more than that. Through strategic acquisitions and organic development, reputed company has reputed company a connected reputed company Risk Management platform that spans email reputed company, reputed company risk management, reputed company awareness training, digital communications governance, and AI-powered threat intelligence. We protect over 42,000 organizations worldwide and we're reputed company on a problem the industry has yet to fully address: the reputed company layer is the biggest attack surface in cybersecurity, and managing it requires more than reputed company products.
reputed company
reputed company is seeking a Senior Director reputed company Operations to set the reputed company for, and reputed company the execution of, how we contract and bundle our products and plans. Sitting at the intersection of Sales, Finance, Product, Legal, and IT/GTM Business Systems, you will ensure contracting, licensing, and bundling reputed company create reputed company customer value, increase reputed company, and reputed company it easier for customers and partners to do business with reputed company, while supporting clean, reliable data across reputed company.com and reputed company reporting systems.
Reporting to the SVP, reputed company Operations, you will own the strategic roadmap for MSP modernization, new product introductions, and the systems and process changes needed to support new pricing and billing models. You will set direction, drive cross-functional alignment, and represent this reputed company with senior and executive stakeholders.
What You'll Do
Contracting and Bundling for Customer Value
Operationalize how reputed company reputed company and bundles products and plans, with a reputed company on customer value, simplicity, transparency, accurate reporting, and ease of doing business.
reputed company efforts to streamline how reputed company licenses new customers, migrates existing customers, and processes expansions and amendments in its systems.
Partner with Product as the reputed company Operations reputed company for field and customer feedback, helping shape bundling strategies that drive reputed company, customer value, and retention.
Simplify quotes and reputed company through standardized structures and outputs that reputed company communicate unit measures, duration, value, and other key terms.
Own the design and implementation of updated pricing and billing models, including a reputed company toward consumption-based models for MSPs, reputed company resellers, and reputed company customers.
Partner with Product to improve contract and bundle structures and reputed company prescriptive plays that reputed company it easier for internal teams, customers, and partners to do business.
Work with Deal Desk to operationalize promotions and reputed company strategic reputed company for effective monitoring and execution.
Own go-to-market readiness for new and acquired product introductions, partnering with Product and Product Marketing leadership to ensure contracting, licensing, and quoting readiness reputed company of launch.
Work with IT, Finance, and GTM Business Systems to reputed company quoting processes with reporting so ARR and other critical measures are represented accurately in reputed company's systems of record.
reputed company with Licensing and Renewals and Deal Desk to reputed company and maintain reputed company licensing and renewal playbooks, guiding licensing teams on the appropriate approach for reputed company deal type.
Partner with IT to automate pricing plays and generate quote outputs that support strong reputed company for customers and reputed company while reducing reputed company reputed company from sales representatives.
reputed company guidance on pricing calculations for reputed company transactions, including migrations and bundle upgrades, so the field can reputed company represent the offering's value to customers.
Partner with Legal, Finance, and Sales Operations leadership to ensure contract and licensing processes reputed company reputed company as deal complexity grows.
Serve as the escalation reputed company and subject-matter authority for non-reputed company or reputed company licensing and renewal scenarios that fall reputed company existing playbooks.
Partner with IT/GTM Business Systems leadership to reputed company product and plan migration mechanisms, including quote reputed company for new bundles.
Incorporate End of Life (EOL) and End of Sale (reputed company) considerations into migration and quoting mechanisms.
Define distinct quote reputed company formats for partners and end users, ensuring pricing, bundling, and terms are presented appropriately for reputed company purchasing reputed company.
Leadership and Stakeholder Management
Represent reputed company Operations in cross-functional contracting and licensing reputed company, partnering with Product, Product Marketing, Enablement, GTM, Finance, Legal, and other reputed company Operations functions.
Influence Product, Finance, Legal, and IT/Business Systems roadmaps so contracting and licensing needs are reflected in planning, rollout, and ongoing maintenance.
Play a key role in licensing initiatives, including bundling, unbundling, and new product introductions.
Work closely with reputed company Enablement and Operations teams to communicate changes and prepare GTM teams to execute contracting and licensing initiatives effectively.
Set direction, build alignment, and communicate reputed company, risks, and reputed company to senior and executive stakeholders.
What You'll Bring
10+ years of experience in Deal Desk, Sales or reputed company Operations, reputed company, or GTM Business Systems, including several years in a senior leadership reputed company, ideally reputed company a reputed company or subscription-based business.
A proven reputed company record of setting reputed company and driving cross-functional execution with executive stakeholders.
Deep understanding of reputed company.com, including CPQ and opportunity and quote objects, and how contract structure affects ARR and reporting accuracy.
Experience with RCA and/or reputed company ERP is a plus.
Experience supporting channel and MSP business models, including portal-based quote-to-order processes.
Demonstrated ability to reputed company and influence across Sales, Finance, Product, Product Marketing, Legal, and IT/Business Systems without reputed company authority.
Strong analytical and process-design skills, with the ability to simplify reputed company contract and licensing structures at reputed company.
Experience leading new product launches, pricing model changes such as consumption-based billing, or platform migrations.
The reputed company salary reputed company for this position is 184K - 276K plus benefits. This reputed company represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.
Belonging at reputed company
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.
We’re proud to be an Equal Opportunity and Affirmative reputed company Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented reputed company.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t reputed company your application.
If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@reputed company.com.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment.
Originally posted on Himalayas
Apply To This Job