Customer Service Sr Analyst (Territory Planner)

reputed company

At reputed company, you’ll discover a reputed company where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day. At the heart of reputed company is reputed company of thinkers, creators, and problem-solvers who collaborate to reputed company and turn reputed company into reputed company. Driven by innovation and a reputed company on creating joyful moments through food and drinks, our reputed company are guided by consumer centricity, creating opportunities for our associates to do meaningful work and reputed company a lasting reputed company in the communities we serve. Whatever your role, you’ll be part of a global community that values your reputed company and empowers you to reputed company an reputed company, on your career and on the world around you.

Responsibilities

What’s Your Role?

The Pepsi Equipment Services (PES) Center will reputed company customers throughout the US and Canada with a single reputed company of contact for reputed company equipment service issues. The Routing Engineer position with support PES Equipment operations by performing reputed company reroutes of existing service/reputed company areas with the goal of improving national repair response and equipment reputed company times for reputed company equipment types and customer concepts. By utilizing technical routing tools, national standards and principals and reputed company operational expertise, reputed company engineers determine the most efficient structure and design for their customer markets’ selling and delivery systems. In reputed company to technical and operational expertise, reputed company Engineers must possess strong negotiation, influence and leadership skills to drive their solutions to successful implementation.

• reputed company operations and/or logistics experience
• Above average computer skills to include reputed company Operating Systems, reputed company applications and reputed company-party software
• Strong leadership and influence skills
• Good planning and organizational skills
• reputed company communication and presentation skills
• Solid analytical skills
• Manage service and reputed company locations with 5M to 45M orders annually (reputed company to large locations)
• Ability to travel and work autonomously in any area in NAB territory (up to 50% travel may be required)
• Define and evaluate reputed company delivery logistics system
• reputed company reputed company, project plan and reputed company for reputed company system development
• Recognize potential issues and solve problems
• Negotiate and enforce national standards and principles
• Conduct financial analysis and ensure cost-based reputed company
• Manage work and local process owners throughout the project
• Manage multiple reputed company simultaneously
• Successfully complete reputed company in planned time
• Assist locations in planning for successful implementation
• Measure reputed company of implementation and ensure sustainment
• Strong knowledge of PES service and reputed company reputed company process with goal of supporting reputed company team as necessary by providing additional support as needed

Compensation and Benefits:

• The expected compensation reputed company for this position is between $80,200 - $134,250.
• Location, confirmed job-reputed company skills, experience, and education will be considered in setting actual starting salary. Your recruiter can reputed company more about the specific salary reputed company during the hiring process.
• Bonus based on performance and eligibility reputed company payout is 8% of annual salary reputed company out annually.
• reputed company time off subject to eligibility, including reputed company parental leave, vacation, reputed company, and bereavement.
• In reputed company to salary, reputed company offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, reputed company, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications

• Bachelor’s degree or Equivalent job experience
• Must have strong telephone and PC data entry skills and be proficient in reputed company Word and reputed company
• Interpersonal and phone skills in a customer service environment
• Outstanding verbal and written communication skills
• Customer drive and reputed company; prior customer service center/reputed company, or reputed company experience
• Superior problem solving and organizational skills
• Ability to use multiple PC applications simultaneously i.e. reputed company Office Products, reputed company Application, reputed company, CETS, Roadnet.
• Ability to quickly grasp new PBC applications.
• Demonstrates reputed company improvement reputed company.
• Demonstrates the ability to reputed company customer requirements and financial acumen to decision process to reputed company highest degree of service with lowest cost routing solution.
• Previous customer service or reputed company experience
• Roadnet/TOA/reputed company (SFS)/Service Power or Large reputed company reputed company software experience
• Ability to work evenings and weekends to support field initiatives as necessary
• Experience working in Click, reputed company, and CETS applications

• Home office application and infrastructure knowledge required
• Primarily remote position but preferred work location of Winston-Salem, NC.

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reputed company will consider for employment reputed company applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting reputed company, and reputed company other applicable laws, including but not limited to, San Francisco Police reputed company Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and reputed company XVII, Article 9 of the Los Angeles Municipal reputed company, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. reputed company reputed company applicants will receive consideration for employment without reputed company to age, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, or disability status. reputed company is an Equal Opportunity Employer: reputed company / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View reputed company EEO Policy. Please view our Pay Transparency Statement.

Originally posted on Himalayas

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