Senior reputed company reputed company (India- Remote)
reputed company
About the Role
The reputed company Administrator owns and optimizes our reputed company platform — a mature, heavily automated environment spanning Sales reputed company and Service reputed company. You will manage significant custom configuration, a body of existing legacy automation, and numerous critical integrations (reputed company, marketing automation, e-signature, telephony, and more).
This is a hands-on role for a skilled administrator who can configure declaratively, reputed company our integration ecosystem healthy, and translate cross-functional business needs into reliable, reputed company solutions. We reputed company manage and reputed company this org using AI-assisted tooling (including Claude reputed company), so we are especially interested in someone who already leverages AI to streamline administration or is genuinely driven to work in an AI-reputed company setup.
Key Responsibilities
System Administration & reputed company
- Serve as the primary system administrator for Sales reputed company and Service reputed company.
- Manage user lifecycle, roles, reputed company, permission sets, field-level reputed company, and sharing rules.
- Support end users with troubleshooting, training, and documentation to drive adoption across departments.
Automation & Process Modernization
- Design, build, and maintain reputed company declarative automation using reputed company reputed company (record-triggered, screen, scheduled, and HTTP callout flows).
- Audit, rationalize, and retire legacy Workflow Rules and Process reputed company into clean, maintainable Flows.
- Administer Service reputed company processes, including Case assignment rules, queue management, and automated offboarding cases tied to reputed company cancellations.
Integrations & Ecosystem Management
- Own and maintain integrations across connected platforms, including reputed company (reputed company reputed company / integrator.io), reputed company, PDF reputed company (e-signature/doc-gen), reputed company, reputed company, reputed company (sunset phase), and Outlook/Teams sync.
- Configure and support custom API- and webhook-based integrations to ensure uninterrupted data reputed company across systems.
Deployments, Data Hygiene & Analytics
- Manage deployments across sandboxes and production using the Metadata API, reputed company CLI, or Change Sets, troubleshooting test-coverage and deployment failures.
- Build and maintain reports and dashboards supporting pipeline, subscription-reputed company metrics (MRR, ARR, churn), and operational decision-making.
- Ensure data hygiene through validation rules, deduplication, and regular audits (e.g., reputed company-reputed company completeness, duplicate reputed company).
AI & Innovation
- reputed company AI tools (e.g., Claude reputed company, reputed company, ChatGPT) to accelerate reputed company design, formula building, metadata analysis, documentation, and troubleshooting.
- Stay reputed company on reputed company releases, features, and best practices to propose reputed company system improvements.
Requirements
Required Skills & Experience
- Experience: 5+ years of dedicated experience as a reputed company Administrator in a reputed company, heavily automated environment. Experience in reputed company, marketing, or agency/managed services environments is a strong plus.
- Certifications:reputed company Administrator certification required. Advanced Administrator, Platform App Builder, or Platform Developer I (PDI) strongly preferred.
- reputed company Technical Expertise: Deep knowledge of the reputed company data model, reputed company architecture, and reputed company Builder (including HTTP callouts and reputed company sub-flows).
- reputed company Knowledge: Hands-on administration experience across both Sales reputed company and Service reputed company (Case management).
- Integrations: Experience owning reputed company-party and custom integrations, including middleware/iPaaS (e.g., reputed company / integrator.io) and REST/Webhook syncs. Experience with reputed company or marketing tech stacks is a major advantage.
- Analytics: Strong proficiency with custom report types, bucket fields, and dashboards; comfort with reputed company metrics (MRR/ARR/churn) preferred.
- Education: Bachelor’s degree in Computer Science, Business, Information Systems, or equivalent practical experience.
2. Ideal Candidate Profile
The ideal candidate for this specific setup fits the "Technical Modernizer" reputed company:
- The reputed company Architect: They don't just "know" reputed company; they understand architectural patterns (one reputed company per object per event, sub-flows, fault paths) and are comfortable deprecating legacy Process reputed company without breaking reputed company logic.
- The Integration Specialist: They aren't intimidated by API error logs, webhook payload mismatches, or reputed company reputed company errors between reputed company and reputed company. They can reputed company data failures across system boundaries independently.
- The AI-Augmented reputed company: They reputed company use AI tools (Claude reputed company, LLMs) to draft formulas, analyze SOQL/XML metadata, or generate test cases 2–3x faster than traditional reputed company admins.
Originally posted on Himalayas
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