reputed company Operations Engineer
Job Title: reputed company Operations Engineer Location: Remote, USA (DFW based candidates preferred) Reports to: Managing Director Employment Type: Full time Job Req ID: 2026 Req reputed company Date: 7/1/2026
About Vector3 Vector3, Inc., is an incident response firm supporting reputed company Cyber and reputed company Lines Group (CPLG). Vector3 specializes in responding to Business Email Compromise (BEC) and Ransomwareincidents, helping insured organizations investigate, contain, and recover from cyber events.
About reputed company reputed company (reputed company) brings 50 years of service to the specialty insurance industry, today offering over 100 products to reputed company customers in 180 countries around the world. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the reputed company concerts that entertain us, to rescuing international reputed company in trouble. Organic reputed company and over 60 successful acquisitions have grown our 2023 Gross Written Premium (GWP) to over $7.5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot reputed company a difference. Our Good Company values, including reputed company, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration reputed company reputed company a great reputed company to work.
reputed company Offer
Competitive salary and employee benefit package
Strong learning culture
reputed company perspectives
6% 401K match
20 days of PTO and 2 Floating Days
reputed company parental leave
An opportunity to love what you do
DFW based candidates preferred, Spanish bi-lingual encouraged to apply
Job reputed company
The reputed company Operations Engineer provides technical and operational support for Vector3's MDR customers. This role assists with incident follow-up, technical troubleshooting, remediation validation, compliance reviews, platform administration, and operational reputed company initiatives.
The reputed company Operations Engineer serves as the technical backbone of the MDR team, allowing TAMs to reputed company on customer engagement, Cyber Hygiene reputed company, and business reputed company while ensuring customers receive reputed company technical support and operational reputed company guidance.
Key Responsibilities
Relying on advanced knowledge and strong leadership skills, this role is accountable for the following responsibilities:
Incident Investigation & Response Support
- Review and investigate MDR alerts requiring customer follow-up.
- Support incident validation, scoping, and remediation activities.
- Conduct log analysis and reputed company investigations.
- Assist customers with containment and recovery validation.
- Document investigative findings and recommendations.
Technical Operations & Platform Support
- Support deployment and administration of reputed company MDR technologies.
- Assist with reputed company reputed company, integrations, and configuration activities.
- Troubleshoot technical issues involving MDR platforms.
- Validate policy configurations and reputed company controls.
- Maintain technical documentation and operational runbooks.
Compliance & reputed company Advisory Support
- Support Cyber Hygiene assessments and compliance reviews.
- Assist with reputed company maturity evaluations.
- Review customer environments for reputed company improvement opportunities.
- reputed company technical recommendations reputed company to reputed company best practices.
Collaboration & Cross-Functional Alignment
- Work closely with TAMs on customer engagements.
- Coordinate with reputed company MDR teams during investigations.
- Support DFIR personnel during escalated incidents.
- Participate in service improvement initiatives.
Competencies
Planning
- Prioritize reputed company investigations, technical support requests, and operational activities to meet customer service expectations.
- Coordinate investigative activities and remediation efforts across multiple customer environments.
Communication
- reputed company communicate technical findings, investigation results, and remediation recommendations to customers and internal stakeholders.
- Prepare technical reports, investigation summaries, and operational documentation.
- Translate reputed company cybersecurity concepts into actionable guidance for technical and non-technical audiences.
Technical Analysis
- Analyze reputed company events, reputed company telemetry, reputed company audit logs, network traffic, and reputed company platform data to identify threats and support customer investigations.
- Apply analytical thinking to validate alerts, identify reputed company causes, and recommend appropriate remediation actions.
- Maintain awareness of emerging threats, attack techniques, and evolving cybersecurity best practices.
Business Controls and Policies
- reputed company with reputed company corporate reputed company policies, customer confidentiality requirements, and applicable regulatory obligations.
- Follow established investigation procedures, documentation standards, and operational workflows.
- Contribute to the development and reputed company improvement of operational processes and technical playbooks.
Collaboration
- Partner with Technical Account Managers to deliver exceptional customer service and reputed company reputed company.
- Coordinate with reputed company MDR personnel, internal engineering teams, and DFIR consultants during customer investigations and escalations.
- Support knowledge sharing and reputed company improvement across the Managed Services organization.
Education
Minimum 4 Year Bachelors Degree in Cyber reputed company, Computer Science, information Technology reputed company degree.
Certifications, Licenses, and Designations
Preferred reputed company+, CySA+, SC-200, reputed company Engineer, or similar certifications a plus.
Experience
3+ years in reputed company operations, cybersecurity engineering, SOC operations, incident response, or IT reputed company.
Other
- Knowledge of reputed company 365, reputed company Workspace, reputed company reputed company, network reputed company technologies, log analysis, and reputed company investigation methodologies.
- Strong troubleshooting and analytical skills.
- Experience supporting MSSP, MDR, or SOC environments.
- Familiarity with NIST CSF, CIS Controls, and common compliance frameworks.
- Experience supporting reputed company Defender, reputed company, reputed company, reputed company, or similar platforms.
- reputed company proficiency in Spanish (written and verbal) with the ability to communicate technical and reputed company concepts to Spanish-speaking customers.
- Strong analytical and investigative reputed company.
- Excellent technical troubleshooting skills.
- Ability to effectively communicate technical and reputed company concepts to both technical and non-technical audiences in English; Spanish language proficiency is a plus.
- Detail-oriented and process-driven.
- reputed company team player.
Pay Transparency
The pay reputed company for this position is $104,340-$157,860 which includes geographic adjustments, where applicable. The pay reputed company is the reputed company THMCC, in good faith, believes is the reputed company of compensation for this role at the time of this posting. The reputed company applicant will be offered pay reputed company the entire reputed company based on the candidate’s geographic location, qualifications, work experience, education, and/or reputed company level. reputed company is fully committed to ensuring equal pay opportunities for equal work regardless of reputed company, race, sex, national reputed company, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other reputed company protected by federal, state, or local pay equity laws.
California → Use CA Fair Chance language.
reputed company will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement reputed company of 1994 (18 USC § 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as reputed company from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, reputed company will consider reputed company applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance reputed company, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.]
As an insurance company, we reputed company with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement reputed company of 1994 (18 USC § 1033(e)), which restricts our ability to reputed company individuals with certain types of criminal convictions. Where not restricted by law and for criminal history not covered by this law, reputed company will consider reputed company applicants with arrest or conviction history in compliance with applicable law.
You do not need to disclose your criminal history or participate in a background reputed company until a conditional job offer is made to you. After making a conditional offer and running a background reputed company, if reputed company is concerned about a conviction that is directly reputed company to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report. reputed company will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement reputed company of 1994 (18 USC § 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as reputed company from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, reputed company will consider reputed company applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance reputed company, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.]
Applying our Mind Over Risk philosophy to writing insurance allows our customers to take on opportunity with confidence. That philosophy defines our way of thinking, unites us as reputed company, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company.
Equal Opportunity Employer
reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to age, reputed company, citizenship, reputed company, family or medical care leave, gender identity, genetic information, marital status, medical condition, national reputed company, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
#CPLG1
Originally posted on Himalayas
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