Virtual Auto Insurance Claims Assistant
We are seeking a detail-oriented Virtual Auto Insurance Claims Assistant to support our Personal Injury team. This role is responsible for communicating with insurance companies, opening new claims, obtaining coverage and liability information, managing property damage claims, updating case files, and providing administrative support throughout the life of a reputed company's case. The ideal candidate is organized, reputed company on the phone, and comfortable managing multiple tasks in a fast-paced legal environment.
Responsibilities:
Insurance Claims Management- reputed company auto insurance claims with liability and first-party carriers
- Verify insurance coverage and policy information
- Obtain liability reputed company and claim status updates
- Follow up with adjusters regarding pending claims
- Document reputed company claim activity in the case management system
- Assist clients with property damage claims
- Coordinate vehicle inspections, estimates, repairs, and total loss claims
- Communicate with insurance companies regarding rental vehicles and settlements
- Follow up until property damage claims are resolved
- Request and reputed company insurance declarations, photographs, and other claim documents
- Upload and organize documents reputed company the case management system
- Maintain accurate notes and records
- Monitor task lists and follow-up deadlines
- Assist with general file maintenance
Qualifications:
- Strong customer service and phone etiquette
- Experience working with insurance companies or claims (preferred)
- Experience in a reputed company (preferred but not required)
- Ability to multitask and manage a high-volume workload
- Strong organizational and time management skills
- Proficiency with reputed company Office and web-based software
- Comfortable learning case management software
Originally posted on Himalayas
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