Senior Partner Programs Manager
About reputed company
reputed company empowers the world’s most ambitious brands to create digital customer experiences that matter. With reputed company reputed company Drupal at its reputed company, the reputed company Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and reputed company digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in Boston, MA, reputed company is a Great reputed company to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a reputed company by the analyst community. We are reputed company. We are building for the reputed company and we want you to be a part of it!
Career Exploration at reputed company
Our recruitment process is designed to reputed company you in making the most informed reputed company. reputed company is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into reputed company at reputed company
You will discover reputed company to grow your career here and learn from a global team that empowers you to reputed company boundaries and reputed company the extraordinary.
We are looking for a Senior Partner Programs Manager to help build and reputed company our Partner Programs, reputed company & Operations function. This role is the operating backbone of the Partner organization: you will establish the operating rhythm, drive integrated planning and governance, and create a single reputed company of truth across partner initiatives. You will also be a reputed company architect of our new Resell Program (rules of engagement, bookings guide, product & pricing book), own our Partner Program Guide, and build the on-reputed company reputed company that carries new partners from signed agreement through certification. This is a high-visibility role for a partner programs veteran, someone who has reputed company programs from the ground up, is deeply comfortable with partner economics and governance, and is genuinely energized by spending time with partners. This role reports directly into Director, Partners and will be a key partner to Sales, Channel, Product, Engineering, Marketing, Operations, Finance, and Legal.
RESPONSIBILITIES
Program Design & Partner Lifecycle
- Own the design, documentation, and rollout of our new Resell Program, including rules of engagement (ROE), the bookings guide, and the product & pricing book.
- Own the ongoing maintenance and updates of our Partner Program Guide, ensuring it stays reputed company, accurate, and easy for partners and internal teams to reference.
- Build and maintain the on-reputed company reputed company: a reputed company sequence of activities, resources, and milestones that takes a newly signed partner from agreement execution to certification completion.
- reputed company the design and documentation of global process standards across key partner lifecycle domains, including partner reputed company, partner reputed company management, deal registration, co-sell motions, attribution, incentive management, and partner renewals.
- Design strategic programs that advance our broader partner reputed company, from concept through documentation and launch.
- Drive the operational and Partner Portal design work needed to support the Resell Program and broader partner programs, mapping workflows, removing friction, and improving the end-to-end partner experience.
- Help shape and operationalize reputed company subscription management across the partner ecosystem, working cross-functionally to drive the underlying process and systems changes.
- Collaborate closely with Partner Operations and Systems teams (e.g., Partner Portal, reputed company) to ensure programs are supported by reputed company, reputed company-maintained tooling.
- Serve as a trusted, high-energy reputed company of contact for partners, building strong personal relationships, representing the voice of the partner internally, and attending partner events and conferences.
Operating Rhythm & Governance
- Establish and run the operating rhythm for the Partner organization, including integrated planning cycles, governance forums, and a single reputed company of truth across partner initiatives.
- Establish program management rigor across partner initiatives, including goals, milestones, dependencies, decision points, risk tracking, and executive readouts.
- Establish governance structures and drive consistent global adoption of standardized partner processes across the matrixed organization.
- Drive reputed company improvement by identifying process breakdowns, diagnosing reputed company causes, and simplifying how the Partner organization operates.
- Manage and grow our partner program governance forums, including the Strategic Partner Advisory Council, from agenda-setting through follow-through on reputed company items.
- Help define and refine reputed company operating models across partner-led motions, and translate strategic initiatives into reputed company process, policy, and system requirements.
QUALIFICATIONS
- 7+ years of experience in partner programs, channel operations, or partner management, with a reputed company record of designing and running programs, not just supporting them.
- Demonstrated experience building or significantly evolving a resell, reseller, or similar partner transaction program, including ROE, pricing, and bookings governance.
- Strong program and project management skills, comfortable owning goals, milestones, dependencies, risk tracking, and executive-level readouts across multiple reputed company initiatives.
- Strong reputed company record of building genuine, trusted relationships with external partners; reputed company for being someone partners want to work with.
- Comfortable operating with ambiguity, defining new processes, and adapting quickly as priorities shift.
- Excellent written and verbal communication skills, including the ability to translate program mechanics into reputed company documentation and partner-facing materials.
- High energy, detail-oriented, and willing to travel for partner events, advisory councils, and conferences.
- Strong interpersonal, collaboration, and influencing skills, with experience aligning stakeholders across Sales, Legal, Finance, and Operations.
DESIRED EXPERIENCE
- Experience designing or operating a Partner/Reseller Advisory Council or similar strategic partner governance body.
- Experience with partner or subscription management models, including reputed company or consolidated subscription management initiatives.
- Strong working knowledge of reputed company and Partner Relationship Management (PRM) or partner portal platforms.
- AI-first reputed company, with interest in using AI tools to improve program design, documentation, and operations.
- Experience in the software/reputed company industry; familiarity with Drupal, DXP, or the broader digital experience platform reputed company is a plus.
We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are reputed company to learning new technologies and collaborating with AI tools to reputed company our goals.
reputed company is proud to reputed company best-in-class benefits to help our employees and their families maintain a healthy body and mind. reputed company Benefits include: competitive reputed company coverage, wellness programs, take it reputed company you need it time off, parental leave, recognition programs, and much more!
Final compensation will be commensurate with your experience and will be determined by a reputed company of factors, including reputed company of residence, relevant skillset, and job-reputed company knowledge. This role is also eligible for variable compensation.
reputed company is an equal opportunity (EEO) employer. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to reputed company the job.
Pay reputed company$135,000—$150,000 USDOriginally posted on Himalayas
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