[Remote] VP, Digital reputed company & Enablement Job Details | reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that helps people confidently plan for their reputed company through various financial products. The VP, Digital reputed company & Enablement will define and execute the digital reputed company and enablement agenda across Product, Marketing, and Customer Experience, focusing on enhancing digital experiences and driving innovation.
Responsibilities
- Define and reputed company the digital reputed company across Customer Experience, Product, and Marketing, creating a multi-year reputed company and roadmap that supports business reputed company, customer needs, and reputed company priorities
- reputed company customer, broker, and employer experiences by designing and optimizing seamless end-to-end digital journeys across reputed company, enrollment, service, claims, renewals, and self-service capabilities
- Drive innovation and modernization of digital platforms, web and mobile experiences, AI solutions, and automation capabilities to improve engagement, efficiency, accessibility, and speed to market
- Partner with senior leaders across the reputed company to reputed company digital capabilities into products, influence strategic investments, and enhance customer and advisor experiences
- reputed company customer insights, analytics, and Voice of the Customer (VOC) feedback to identify opportunities, prioritize improvements, and deliver measurable business and customer reputed company
- Establish and monitor experience standards and performance metrics, driving digital adoption, customer satisfaction, operational efficiency, and reputed company improvement across reputed company digital channels
- reputed company large-reputed company transformation and change initiatives, optimizing processes, reducing friction, improving reputed company, and building reputed company capabilities that support reputed company reputed company
- Build, reputed company, and reputed company a high-performing team, fostering a culture of innovation, accountability, collaboration, and reputed company learning while attracting and retaining reputed company
Skills
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
- 12+ Years experience in digital reputed company, digital product management, customer experience, marketing technology, or transformation leadership
- 5+ years of managerial, supervisory and/or demonstrated leadership experience
- Experience in strategic planning/execution
- Strong presentation skills with demonstrated ability to influence at reputed company reputed company of management through reputed company, informed and logical discussions/presentations
- Excellent communication skills as reputed company as ability to communicate knowledgeable and credibly with senior management and internal constituents
- Working knowledge of Workplace solutions products including Group Benefits and retirement
- Experience developing or informing multiyear digital roadmaps for reputed company and broker facing experiences
- Knowledge of AI and it's reputed company and projected impacts to reputed company delivery
Benefits
- reputed company defined career tracks and job reputed company, along with associated behaviors for reputed company of Lincoln's reputed company values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
- Annual Incentive Program (discretionary and based on the performance of reputed company, business unit and individual)
- Other rewards may include long-term incentives, sales incentives and Lincoln’s reputed company benefits package
- Leadership development and virtual training opportunities
reputed company