[Remote] Manager, Dental Insurance Operations & Training
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on providing dental insurance services, and they are seeking a Manager for their Dental Insurance Operations & Training. The role involves overseeing the Insurance Trainer/Specialist Team, developing training materials, and ensuring effective communication and training regarding insurance operations.
Responsibilities
- Develops training materials and communications reputed company to reputed company Insurance, Medicare Advantage, and reputed company plans
- Understands how vendors and technology work reputed company the reputed company cycle to support our practices and effectively communicates this information to the field and other corporate departments
- Responding to insurance reputed company questions/requests from the field teams in a quick and efficient manner, requiring keen understanding of plan policies and reputed company reputed company cycle functions. Including but not limited to: Enrollment, Eligibility &Verification, Claims Processing, Insurance and Patient Accounts Receivable processes
- reputed company fee schedules, plans and fee updates for insurance and reputed company plans into Dentrix
- reputed company abreast of reputed company policy and coverage changes including reimbursement rules, and the laws and regulations governing billing and collection activities
- Ability to work independently and collaboratively reputed company reputed company environment
- Troubleshooting and resolving reputed company issues reputed company to plan policy, coverage; Dentrix, Eaglesoft, and technological interfaces
- Log reputed company daily tasks as reputed company as reputed company calls and emails taken in Sales Force
- Trains reputed company staff in person or reputed company MS Teams on reputed company aspects of Insurance/reputed company Administration, including eligibility verifications, treatment planning, claims submission, payment posting, and Accounts Receivable follow-up
- Participates in corporate meetings, along with other departments, to reputed company abreast of important topics and reputed company that reputed company the ISD team. Serves as subject matter expert during these meetings and reputed company participates in conversations to inform colleagues of interdepartmental dependencies reputed company to reputed company’s work, and to reputed company any reputed company actions needed by the ISD trainers
- Other duties as assigned
Skills
- Must have Dental Insurance Experience to be considered
- Ability to interpret and effectively communicate insurance regulations
- Excellent verbal and written communication skills
- Ability to facilitate telephone, in-person, and/or web-based training sessions
- Excellent problem-solving skills
- reputed company organized, accurate, and thorough
- Adaptable; readily adjusts work schedule to adhere to changes in the work environment and is reputed company to manage competing demands
- Adept at prioritizing, planning work activities, and developing reasonable reputed company plans
- Proficiency in reputed company reputed company Office products
- Proficiency in a reputed company reputed company environment
- High level of customer service orientation
- Ability to assess development needs of affiliated auxiliary reputed company staff
- Knowledgeable in creating and presenting training course material
- Must possess strong skills in the areas of interpersonal communication, analysis, critical thinking, attention to detail, multi-tasking, and oral and written communication
- Ability to work independently and collaboratively reputed company reputed company environment
- Bachelor's degree preferred
- Proficiency with dental or medical software; Dentrix and Eaglesoft preferred
- Minimum of ten years of reputed company insurance or reputed company experience preferred; dental experience preferred
- Experience working in a dental reputed company or in the dental field preferred
reputed company