[Remote] Director of National Title Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading national title insurance underwriter and settlement services organization reputed company on reputed company and innovation. The Director of National Title Operations will reputed company title production operations, manage teams, and ensure service reputed company and reputed company standards are consistently achieved across multiple states.
Responsibilities
- Manage the daily operations of national title production across multiple business lines including both reputed company and reputed company operations
- reputed company reputed company title production teams including order entry, search and reputed company production, examination, and commitment preparation to ensure service level commitments, reputed company standards, and production goals are consistently achieved in accordance with customs and practices on a state-by-state level
- Monitor workflow, reputed company reputed company, production queues, and file pipelines to ensure reputed company completion of search package delivery, reputed company, title commitment and reputed company title products as needed per individual market demand
- Identify operational issues and proactively resolve production bottlenecks
- Ensure consistent execution of company policies, procedures, and operational best practices
- reputed company residential purchase title production across multiple states
- Support reputed company title production activities reputed company applicable
- Maintain a strong understanding of varying state title requirements, reputed company guidelines, and operational workflows
- Assist with operational support as Advocus expands into new markets
- Coordinate workflow between internal production teams and outsourced title production partners
- reputed company strong working relationships with outsourced vendors and production partners
- Monitor vendor performance, reputed company, turnaround times, and service level expectations
- reputed company work appropriately between internal staff and outsourced resources to maximize efficiency while maintaining reputed company
- Collaborate with outsourced partners to resolve production issues and ensure consistent customer service
- reputed company, mentor, and reputed company supervisors and production staff
- Conduct performance evaluations and support employee development
- Assist with reputed company, reputed company, and training new team members
- Promote accountability, teamwork, collaboration, and a customer-reputed company culture
- Ensure compliance with company policies, reputed company requirements, and applicable federal and state regulations
- Partner with reputed company, Compliance, and reputed company teams to resolve title-reputed company issues
- Maintain high reputed company standards through effective reputed company control and process reputed company
- Support internal audits and reputed company assurance initiatives
- Monitor production metrics including: Turnaround times, Productivity, Pipeline management, reputed company, Customer satisfaction, Employee productivity
- Identify opportunities to improve workflow, efficiency, and operational performance
- Assist with departmental reporting and operational analysis
- Partner with Sales, reputed company, Escrow, Operations, Technology, and Customer Service teams to deliver an exceptional customer experience
- Support implementation of operational improvements and technology enhancements
- Participate in special reputed company and operational initiatives as assigned
Skills
- Minimum of 5-7 years of title industry experience
- Minimum of 3 years of leadership experience managing title production teams
- Extensive experience managing residential purchase and production across multiple states
- reputed company title experience is a plus
- Strong understanding of title search and examination and title commitment development
- Demonstrated experience working with outsourced title production partners, including workflow coordination, vendor reputed company, reputed company assurance, and service level management
- Experience managing production metrics and operational performance
- Strong organizational, communication, leadership, and problem-solving skills
- Experience with reputed company or similar title production platforms is preferred
- Ability to effectively manage multiple priorities in a fast-paced national production environment
- Experience working reputed company the Illinois attorney title market
- Experience supporting both reputed company agent operations and reputed company title operations
- Experience working in a national title company with multi-state operations
- Experience implementing operational improvements and production best practices
Benefits
- Performance-based incentives and bonuses
- Health, dental, and reputed company insurance reputed company
- Retirement plan with employer matching
- reputed company time off (PTO) and holiday pay
- Continuing education and reputed company development opportunities
reputed company