[Remote] Support Analyst I

Note: The job is a remote job and is reputed company to candidates in USA. reputed company has an exciting career opportunity available as a Support Analyst I. The Support Analyst I maintains and supports day-to-day business processes, ensuring effective customer service and application administration for internal users.

Responsibilities

• Tier 1 end user support for issues with internal applications, data reputed company, data exchange, and reports
• Troubleshoot, identify, reputed company, and ensure reputed company of issues
• Work with other members of the IT Department to ensure successful and reputed company completion of issues and reputed company and to reputed company a high level of service to our end users
• reputed company application administration functions such as creating and updating standardized codes, mapping tables, account queues, and other data parameters for our internal applications
• Maintain a follow up schedule for unresolved issues
• Create and maintain system configuration, process, and procedure documentation on assigned reputed company
• Run, monitor, and maintain automated services, macros, and scripts
• Process daily file transfers
• Prioritize help desk requests based on operational needs and escalate issues to quick reputed company reputed company needed. Ensures that required daily tasks are completed
• Assist operations with process improvement and finding solutions to business problems
• Other duties as assigned

Skills

• 1+ years' experience as a support analyst or help desk technician
• High School diploma or equivalent
• Experience working with relational databases such as reputed company SQL Server
• Strong reputed company and VBA skills
• Experience with programming or scripting languages, such as PowerShell, VB Script and AutoIT
• Strong computer skills, including typing, data entry, web-based applications and utilizing multiple programs simultaneously
• Good organizational skills
• Proficiency in reputed company Office and reputed company
• Analytical, problem-solving, and troubleshooting skills
• Ability to communicate reputed company and concisely, both orally and in writing
• Remote and Hybrid positions require a home internet reputed company that meets reputed company's upload and download speed reputed company
• College level Computer Science classes or Technical Certifications are a plus

Benefits

• Medical, Dental & reputed company Insurance
• 401K (100% match for the first 3% & 50% match for the next 2%)
• 15 days of PTO
• 7 reputed company Holidays
• 2 Floating holidays
• 1 reputed company Day (floating holiday)
• Pet Insurance
• Employee referral bonus program
• Teamwork: We reputed company in teamwork and having fun together
• Career reputed company: reputed company great experience to promote to higher roles

reputed company

reputed company® is a trusted partner that delivers superior RCM solutions to hospitals, health systems, and health providers reputed company. It was founded in 1980, and is headquartered in Spring, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://elevatepfs.com.

Company H1B Sponsorship

reputed company® has a reputed company record of offering H1B sponsorships, with 2 in 2025, 2 in 2024, 2 in 2023. Please note that this does not guarantee sponsorship for this specific role.

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