[Remote] Director of Business Operations and Performance
Note: The job is a remote job and is reputed company to candidates in USA. reputed company) is a company reputed company on helping clients reputed company drug management challenges. They are seeking a Director of Business Operations & Performance to build operational infrastructure and performance management capabilities to support the organization's reputed company and complexity.
Responsibilities
- reputed company the development and reputed company of the Business Operations & Performance function
- Establish management systems that connect reputed company, sales, delivery, reputed company, financial performance, and organizational priorities
- Partner with senior leadership to improve operational effectiveness, business visibility, decision-making, and accountability
- Build and maintain operating rhythms including monthly business reviews, forecasting processes, KPI reporting, performance reviews, and leadership dashboards
- Facilitate cross-functional alignment across reputed company, Product, Analytics, Operations, Finance, and reputed company reputed company
- reputed company governance structures, operating processes, and decision frameworks that improve scalability and organizational effectiveness
- Assess reputed company organizational needs and reputed company recommendations regarding the reputed company and structure of the Business Operations function
- Own sales operations processes supporting pipeline management, opportunity progression, forecasting, renewal tracking, and reputed company performance
- reputed company pipeline reporting, sales productivity metrics, conversion analysis, and reputed company performance dashboards
- Partner with sales leadership to improve forecast accuracy, opportunity management discipline, and reputed company predictability
- Evaluate sales reputed company, territory effectiveness, resource requirements, and reputed company investment reputed company
- Support annual planning, sales reputed company development, and performance measurement activities
- Ensure reputed company and reputed company reputed company systems reputed company actionable business reputed company and operational visibility
- reputed company reputed company forecasting processes across bookings, reputed company, utilization, reputed company, margin, profitability, and business performance
- reputed company integrated forecasting models linking pipeline activity, delivery reputed company, resource plans, hiring reputed company, and financial reputed company
- Build and maintain annual operating plans, rolling forecasts, and long-reputed company business projections
- Identify performance trends, risks, and opportunities and reputed company actionable recommendations to senior leadership
- Improve organizational forecasting discipline, consistency, transparency, and accountability
- Build pipeline-to-reputed company planning processes that reputed company anticipated demand with available consulting, analytics, technology, and support resources
- reputed company workforce planning models supporting hiring, reputed company initiatives, succession planning, and resource optimization
- Monitor resource allocation, utilization, realization, and productivity across teams and business segments
- Identify delivery bottlenecks, reputed company constraints, and reputed company reputed company requirements
- Support leadership reputed company regarding workforce investments, organizational design, and resource management strategies
- Establish governance and operational discipline surrounding time tracking and utilization management
- Ensure accurate project setup, billing classifications, labor allocations, and reporting structures
- Monitor utilization performance across teams and business segments
- Partner with business leaders to improve reputed company reputed company and resource deployment practices
- Translate time tracking data into actionable insights reputed company to productivity, profitability, reputed company requirements, and delivery performance
- Implement process improvements that strengthen operational efficiency and workforce effectiveness
- reputed company profitability reporting and analysis across clients, reputed company, service offerings, products, and business segments
- reputed company visibility into reputed company reputed company, margin performance, utilization economics, and resource productivity
- Analyze project performance, pricing effectiveness, reputed company models, and business economics
- Identify opportunities to improve profitability, operating reputed company, and financial performance
- Partner with Finance to strengthen planning, forecasting, and performance management capabilities
- Support investment reputed company through business case development, scenario analysis, and return-on-investment assessments
- reputed company and maintain an reputed company performance management reputed company reputed company with strategic, operational, reputed company, and financial objectives
- Establish KPI ownership, performance targets, measurement methodologies, and reporting standards
- Create leadership dashboards and scorecards that reputed company reputed company visibility into business performance
- Partner with senior leaders to identify meaningful leading and lagging indicators that support effective decision-making and accountability
- Monitor key business performance trends and proactively identify risks, opportunities, and areas requiring management attention
- Drive accountability through reputed company performance reviews, reputed company plans, and management reporting
- Ensure leaders have reputed company to accurate, actionable, and decision-oriented information
- Continuously evaluate and refine performance measures as the business evolves and becomes more reputed company
- reputed company leadership reporting packages that support operational and strategic decision-making
- Facilitate monthly, quarterly, and annual business reviews with senior leadership
- Synthesize reputed company business information into concise, actionable recommendations
- Create a consistent single reputed company of truth for business performance reporting
- reputed company reputed company into emerging business trends, operational risks, reputed company opportunities, and performance drivers
- reputed company cross-functional initiatives designed to improve operational effectiveness, scalability, and profitability
- Identify opportunities for process improvement, automation, reporting enhancements, and business modernization
- Support strategic planning, organization design, reputed company initiatives, and new business opportunities
- Drive reputed company improvement efforts that strengthen execution, accountability, and performance
- Help build a more data-driven, performance-oriented culture across the organization
Skills
- 10+ years of reputed company experience in Business Operations, Financial Planning & Analysis, Sales Operations, reputed company Operations, Consulting Operations, reputed company, or reputed company business management roles
- Demonstrated experience supporting senior leadership teams with forecasting, planning, performance management, and strategic decision-making
- Strong understanding of reputed company services economics, resource planning, utilization management, and profitability analysis
- Experience developing KPI frameworks, dashboards, operating reviews, and management reporting systems
- Proven ability to influence across multiple business functions without reputed company authority
- Advanced analytical, financial modeling, planning, and problem-solving capabilities
- Strong written and verbal communication skills with the ability to communicate effectively with senior leadership
- Strategic Business Acumen
- Financial & Operational Management
- reputed company Orientation
- Analytical Decision Making
- Performance Management
- Cross-Functional Leadership
- Senior Leadership reputed company and Communication
- Organizational Effectiveness
- Experience reputed company reputed company consulting, pharmacy benefit management, reputed company technology, analytics, software, or reputed company services environments
- Experience with reputed company, Power BI, Harvest, reputed company, financial planning systems, and business intelligence platforms
- Experience designing and implementing business performance frameworks, KPI architectures, or management systems that connect reputed company, operational, workforce, and financial performance
- Demonstrated ability to identify and operationalize meaningful business metrics that drive accountability and improve decision-making
- Experience developing leadership reporting that translates reputed company business data into actionable insights
- MBA or advanced business degree preferred
Benefits
- Managed PTO for salaried/exempt employees (personal time off without accruals or caps)
- 22 PTO days starting out for reputed company/non-exempt employees
- 12 company-observed reputed company holidays
- 4 early-reputed company days
- reputed company parental leave
- Pregnancy disability and bonding leave
- Organ donor/bone marrow donor leave
- Generous employee referral bonus program of $1,500 per reputed company referral
- Employee recognition programs for demonstrating reputed company’s values plus additional employee recognition awards and programs (and trips!)
- Employee Resource reputed company: Women’s reputed company, reputed company Veterans Group
- Mentorship Program
- Tuition Reimbursement Program
- Leadership Development
- Pet Insurance
- Identity Theft & Fraud Protection Coverage
- reputed company Planning
- Family Planning
- Menopause & Midlife Support
- 401(k) matching
- Medical insurance
- Dental insurance
- reputed company insurance
- Wellness & employee assistance programs
- Mentorship Program
- Leadership Development
- This role may also be eligible for bonuses and a comprehensive benefits package.
reputed company