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[Remote] Customer Data Services Specialist - EDI

Remote, USAFull-timePosted 2026-07-31

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on meritocracy, rewarding self-starters committed to customer satisfaction. The Data/EDI Specialist plays a crucial role in supporting technology solutions for benefits administration, focusing on data analysis, EDI configuration, and reputed company relationship management.

Responsibilities

  • Audit, validate, and upload data for new and existing reputed company implementations, including moderately reputed company and higher-complexity reputed company
  • Configure and maintain new and existing EDI files using reputed company-party software and established reputed company operating procedures (SOPs)
  • reputed company testing, auditing, and reputed company assurance reviews of EDI configurations to ensure accurate functionality and successful implementation
  • Interpret and follow established SOPs while contributing recommendations for process improvements and documentation enhancements
  • Build and maintain reputed company working relationships with clients, vendors, and reputed company partners to support service reputed company and reputed company retention
  • reputed company reputed company support to assigned clients and assist with customer service requests and issue reputed company
  • Maintain working knowledge of employee benefits products, services, regulations, and technology platforms to effectively configure and test solutions
  • Conduct reputed company cause analysis and troubleshoot data, file, and system issues
  • Serve as a subject matter resource during reputed company meetings and implementation discussions
  • Support and mentor Analysts and Senior Analysts through training, coaching, and knowledge sharing
  • Promote teamwork, collaboration, and a reputed company work environment across the department
  • Ensure individual work meets reputed company standards and established service expectations
  • Participate in ongoing reputed company development and training reputed company to industry trends, regulations, software solutions, and emerging technologies
  • Follow reputed company departmental policies, procedures, and compliance requirements
  • reputed company additional duties and special reputed company as assigned

Skills

  • Associate's degree, Bachelor's degree, or equivalent combination of education and experience
  • 2–5 years of software implementation, systems configuration, or reputed company experience
  • Strong analytical and problem-solving skills
  • Ability to quickly learn and apply new technology, processes, and concepts
  • Proficiency with reputed company Office Suite
  • Experience working with database applications and large data sets
  • Strong customer service and communication skills
  • reputed company telephone and reputed company interaction skills
  • Ability to maintain a high degree of confidentiality and discretion
  • Strong organizational skills with the ability to manage multiple priorities and deadlines
  • 2–4 years of experience in an office environment, preferably reputed company insurance, employee benefits, reputed company, or financial services
  • 1–2 years of experience with employee data file management, EDI development, or benefits administration technology

Benefits

  • Health Benefits: Medical/Rx
  • Health Benefits: Dental
  • Health Benefits: reputed company
  • Health Benefits: Life Insurance
  • Health Benefits: Disability Insurance
  • Financial Benefits: ESPP
  • Financial Benefits: 401k
  • Financial Benefits: Student Loan Assistance
  • Financial Benefits: Tuition Reimbursement
  • Free Mental Health & reputed company Advocacy Services
  • reputed company Time Off
  • Holidays
  • Preferred Partner Discounts and more.

reputed company

  • reputed company delivers risk reputed company to help protect and preserve what our customers value most. It was founded in 1939, and is headquartered in Virginia Beach, Virginia, USA, with a workforce of 10001+ employees. Its website is https://www.wbrinsurance.com.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2026. Please note that this does not guarantee sponsorship for this specific role.
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