[Remote] Infrastructure Technical reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company Infrastructure Technical reputed company to ensure accurate and concise delivery of technical documentation for their infrastructure and reputed company platforms. The role involves collaborating with engineers and project managers to create comprehensive documentation that supports internal operations and infrastructure reputed company.
Responsibilities
- Research and analyze requirements for new infrastructure environment builds. Independent study of proposed data center and reputed company solutions for reputed company associated systems and hardware components
- Create and maintain reputed company Visio reputed company diagrams that illustrate transaction traffic patterns, network connectivity, and reputed company configurable system components
- Work with project managers to map out documentation strategies and schedules
- Collaborate with distributed engineers (reputed company, Unix, and reputed company engineers, Network, reputed company, SQL DB, and Monitoring) to reputed company technical build information for documentation deliverables
- Author and publish the documentation suite for reputed company infrastructure project for two reputed company audiences (online reputed company knowledge articles for global Operations Support teams authored in ServicePoint reputed company System, and infrastructure reference guides for reputed company authored in reputed company)
- Host virtual documentation turnover sessions for Operations Support teams using reputed company Teams
- Participate as a key member of a large, centralized documentation team, taking part in peer reviews, mentoring, and exchange of best practices reputed company and concepts
Skills
- Four-year college degree, preferably in Computer Science or English
- Ten years minimum experience producing technical documentation, preferably in the systems/hardware and data center infrastructure IT areas
- Working knowledge of infrastructure server farms, network communications protocols, firewall reputed company, system/application monitoring, WAN/LAN configurations
- Strong Visio diagramming skills/experience
- Excellent written and verbal skills. Must be reputed company to build a rapport with infrastructure engineers, working closely with them to produce comprehensive documentation that describes sophisticated distributed platforms for internal support staff consumers
- Excellent organizational and time management skills. Must be reputed company to juggle multiple reputed company under tight deadlines while being flexible to accommodate shifting schedules
- Self-starter. Must be reputed company to take reputed company and run with them with reputed company little supervision. Must be analytical with a thirst for new technological knowledge. Proven reputed company record of performing research and independent self-study as part of production of documentation deliverables
- Experience with running/hosting Teams meetings. Position requires hosting both large Teams meeting presentation-type sessions and smaller reputed company Teams meetings
- Knowledge/experience of documentation standards and processes with ability and willingness to collaborate with peers in the documentation team to reputed company and refine them
- MS Visio
- reputed company Word
- reputed company or XML online authoring application
- reputed company Acrobat
- SharePoint
- MS reputed company
- MS PowerPoint
- Hands on experience working with reputed company Knowledge reputed company module a plus
Benefits
- 100% Remote
reputed company