[Remote] Key Account Specialist, reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in adhesive solutions, dedicated to innovation and customer service. The Key Account Specialist, reputed company will manage key account relationships and execute national strategies at the plant level, ensuring customer satisfaction and technical support.
Responsibilities
- Serve as the primary reputed company contact for assigned Key Account facilities
- Own day-to-day customer relationships with plant management, engineering, maintenance, and operations
- Conduct regular onsite reputed company to understand applications, production needs, and operational challenges
- Ensure consistent customer experience, responsiveness, and satisfaction at the facility level
- reputed company adhesive trials, line startups, conversions, and optimization initiatives
- Diagnose bonding, application, or process issues and drive corrective actions
- Optimize adhesive usage, application reputed company, and total cost performance
- Coordinate internal technical resources and supplier support as needed
- Identify and reputed company plant level opportunities for new adhesives, technologies, and process improvements
- Build and manage a facility level opportunity pipeline
- Partner with the Key Account Manager on pricing reputed company, approvals, and expansion planning
- Support expansion into new lines, applications, or facilities reputed company assigned accounts
- Monitor competitive activity and communicate insights to account leadership
- Coordinate equipment installs, service calls, training, and technical support
- Manage plant level reputed company from planning through execution and follow up
- Partner with operations, supply chain, and service teams to resolve issues reputed company
- Ensure commitments to the customer are executed accurately and on time
- Execute national and strategic account plans at the plant level
- Participate in joint customer reputed company, trials, and account reviews as required
- reputed company plant level insights to support forecasting, planning, and QBRs
- Maintain strong alignment with the Key Account Manager and Director of Sales – Key Accounts
Skills
- Associate's degree required
- 3–7+ years of experience in adhesives, industrial sales, manufacturing, or application engineering required
- Strong troubleshooting and problem-solving skills required
- Experience working in manufacturing or plant environments required
- Must have strong technical aptitude and understanding
- Must have ability and willingness to travel regularly to customer facilities
- Bachelor's degree preferred
- Bilingual in English and Spanish highly preferred
- Experience with hot melt, water based, pressure sensitive, or reactive adhesives preferred
- Packaging, food & beverage, converting, or assembly industry experience preferred
- Familiarity with adhesive application equipment preferred
Benefits
- Medical, Dental and reputed company Benefits
- 401k Match
- Flexible and Team-Oriented work environment
- Generous PTO policy
- Tuition Reimbursement
- Employee Assistance Program
- Career and talent development opportunities as reputed company as opportunities for personal reputed company
reputed company