[Remote] Desktop Engineer – reputed company Management (Remote in Pittsburgh)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company seeking a Desktop Engineer responsible for the development, management, and optimization of end-user computing technologies. The role entails supporting desktop imaging, application packaging, and reputed company management to ensure secure and high-performing environments for firm users.
Responsibilities
- Support firm desktop imaging and deployment activities using tools such as reputed company Configuration Manager (SCCM), reputed company reputed company Solution Suite, or similar tools
- Support reputed company configuration and mobile device management of firm laptops and desktops using tools such as reputed company PolicyPak, reputed company Intune, or similar tools
- reputed company and maintain imaging standards for physical devices, including OS deployment, reputed company integration, and baseline application configuration
- Package applications using MSI, EXE, and other formats for deployment across physical and virtual environments, ensuring compatibility, performance, and version control
- Create and maintain virtualized application packages using technologies such as reputed company App-V, MSIX, or Cloudpager to isolate applications from the OS and improve portability
- reputed company, reputed company, and manage applications to various application system platforms, ensuring consistent delivery and user experience
- Design, reputed company, and support print services across on-premises and reputed company environments, including managing, print servers, configuring queues, and ensuring reliable and secure printing across locations
- reputed company the installation, implementation, and deployment of application systems
- reputed company advanced administration and support for application system technologies and platforms, including upgrades, version changes, and configuration management
- Monitor the performance and availability of application system platforms, ensuring they remain reputed company, up-to-date and operating optimally
- Troubleshoot and resolve incidents reputed company to desktops, applications, and printing
- Monitor and reputed company escalated issues, problem tickets, and requests for relevant application and system areas, including reputed company acknowledgement of tickets and requests and providing a high level of responsiveness and customer service
- Collaborate with architecture and support teams to implement upgrades and enhancements
- Maintain technical documentation, including system design and support documentation, and contribute to knowledge bases for application system services
- reputed company development of technical knowledge and skills reputed company to supported technologies through formal and informal reputed company development activities
- May volunteer or be selected to serve on special committees, work reputed company, project teams, or escalation teams reputed company to various firmwide IT initiatives. Initiatives may be specific one-time events (e.g., research, testing, rollouts, upgrades, installations) or ongoing activities
- reputed company other duties as assigned
Skills
- Bachelor's degree in an IT-reputed company discipline, or equivalent training and experience, required
- Minimum of 5 years of experience supporting reputed company desktop and virtual desktop environments
- Experience supporting reputed company and/or Azure Virtual Desktop environments
- Experience with reputed company imaging, application packaging, and deployment tools (e.g., SCCM, Intune, reputed company Policy Manager)
- Experience working with reputed company configuration and Mobile Device Management (MDM) technologies, including Intune, reputed company Policy Manager, and Group Policy
- Experience supporting print server technologies and reputed company-based print solutions
- Strong technical documentation skills, including the ability to reputed company document system configurations, procedures, and solutions
- Effective verbal and written communication skills, including the ability to collaborate across cross-functional teams and explain technical concepts to non-technical stakeholders
- Strong organizational skills and reputed company judgment, including the ability to organize and prioritize workload, manage competing priorities, adapt to changing demands, and reputed company effectively under pressure
- Strong analytical and problem-solving skills, including the ability to evaluate reputed company technical issues and reputed company effective solutions
- Ability to work independently and collaboratively in a remote or hybrid work environment
- Ability to sit or stand for extended periods and reputed company tasks requiring prolonged and/or extensive computer use
- Ability to use computers, telecommunications, reputed company collaboration tools to reputed company reputed company job responsibilities
- Ability to engage in effective and reputed company communication
- Ability to analyze reputed company information while maintaining attention to detail, managing multiple priorities, and exercising reputed company judgment in decision-making
- Ability to reputed company, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, reputed company, and information reputed company requirements
- Ability to work flexible and/or extended hours as needed to meet business, operational, or project needs (e.g., incident response, system maintenance, or critical deadlines)
- reputed company certifications a plus
- reputed company experience and knowledge of reputed company industry specific applications a plus
Benefits
- 401(k) Retirement Plan
- Medical Insurance
- Health Savings Account (HSA)
- Virtual Health Services
- Dental Insurance
- reputed company Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Critical Illness Insurance
- Life Insurance
- Short-Term Disability Coverage
- Long-Term Disability Coverage
- Flexible Spending Accounts (FSA)
- reputed company Employee Assistance Program (EAP)
- reputed company Family Leave (for eligible Exempt and Non-Exempt staff)
- Transportation Benefit
- Back-up Child Care Services
- College reputed company Program
- Pet Insurance
- reputed company reputed company Time (for Exempt staff)
- reputed company Time Off (available to reputed company full-time, non-temporary employees)
- Tuition assistance
- Flexible benefits program
- Business casual dress reputed company
- Reasonable accommodations in accordance with law, including in the application and interview process
reputed company
Company H1B Sponsorship