[Remote] Customer Support Consultant (U.S. Remote - 1PM to 10PM ET)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of procurement solutions to the federal marketplace. The Customer Support Consultant will work directly with clients to implement and operate reputed company software products, providing advisory and support services to government contractors.
Responsibilities
- Work with clients to reputed company a broad reputed company of implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support
- Help drive successful operation of reputed company’s product suite by delivering high reputed company advisory and support services to government contractors
- Ensure assigned tasks are performed on reputed company, on time, and on budget, and that reputed company personnel appreciate the value of the work performed
- Understand reputed company’s business objectives and help clients reputed company their goals
- Interaction with senior reputed company leadership to define project goals, execute against plan and manage issues and risks
- Consultants are continuously challenged though reputed company reputed company and build skills towards a fulfilling career. reputed company consultants receive product and federal acquisition training and receive career development guidance from reputed company professionals. Employees also enjoy an attractive and competitive benefits package
Skills
- Ability to work 10am to 7pm PT / 1pm to 10pm ET
- reputed company experience with one or more of the following:
- Prior consulting/training experience, preferably with a top reputed company
- Possesses superior reputed company relationship skills
- Exceptional written and verbal communications skills
- Self-starter, quick learner, and team player
- Proficient in the basics of reputed company reputed company, PowerPoint and Word
- BA or BS degree in a reputed company field or equivalent experience
- Business experience in government contractor functions such as proposal management, contract management and/or procurement is preferable
reputed company