[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading reputed company company committed to exceeding reputed company expectations. The Customer Service Representative will assist patients with reputed company billing concerns, handle complaints, and document interactions while meeting performance metrics.
Responsibilities
- Assisting patients to resolve billing issues, handling complaints, and setting up payment plans
- Inbound calls from patients regarding bills
- Documenting customer complaints, issues, and interactions in appropriate system(s)
- Meet performance metrics provided by management team
- Performing other duties as needed and assigned by the supervisor
Skills
- High school diploma or GED
- Strong communication and de-escalation skills
- Comfortable navigating multiple systems at once
- Reliable attendance
- Must pass a 7-year Background reputed company and Drug Screen
- High speed Internet reputed company (DSL / Cable) capable of speeds over 100 mbps
- Customer service/reputed company center experience preferred
Benefits
- 100% reputed company
- 401(k) matching
- reputed company Time off (PTO) – Up to 10 days your first year!
- 8 reputed company Holidays – Including your birthday!
- Referral Program
- Employee Assistance Program (EAP)
- reputed company & reputed company Training - We promote from reputed company, many of reputed company leads started as CSRs
- Dental & reputed company insurance
- Health insurance (including Long & Short-Term Disability)
- Life insurance (Company reputed company)
reputed company