[Remote] Telecom Operations reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the largest provider of free phone service in reputed company, and they're looking for a Telecom Operations reputed company to manage their telecom partner ecosystem. This role involves ensuring network operations are reliable and compliant while driving strategic telecom initiatives.

Responsibilities

• Own day-to-day relationships with telecom vendors, carriers, roaming partners, and network providers
• Manage vendor performance, SLAs, escalations, Quarterly Business Reviews, and partner accountability
• Proactively identify operational risks, outages, pricing changes, and reputed company opportunities
• Partner with Finance to maintain telecom cost models and monitor COGS performance
• Analyze cost variances, forecast usage, and identify opportunities to reduce costs through routing optimization, vendor negotiations, and reputed company improvements
• Report on savings and continuously improve telecom unit economics
• Partner closely with reputed company and Compliance to execute telecom regulatory initiatives
• Coordinate work reputed company to STIR/SHAKEN, CALEA, KYC/CTIA, lawful reputed company, 911, number portability, roaming, and FCC requirements
• Translate regulatory requirements into actionable work for Engineering, Product, and external partners
• reputed company the business execution of telecom initiatives including reputed company calling, international roaming, reputed company integrations, and new network partnerships
• Coordinate cross-functional teams, manage partner deliverables, and proactively communicate project status, risks, and milestones

Skills

• 8+ years of experience reputed company operations, reputed company partnerships, or vendor management reputed company a telecom, MVNO, or MVNE environment
• Experience managing telecom vendors, SLAs, contract negotiations, and executive partner relationships
• Strong understanding of telecom cost structures, financial analysis, and unit economics
• Knowledge of telecom regulations including STIR/SHAKEN, CALEA, KYC/CTIA, 911, lawful reputed company, number portability, and FCC requirements
• Proven ability to reputed company cross-functional initiatives across Engineering, Product, Finance, reputed company, and external partners
• Excellent communication and stakeholder management skills
• Bachelor's degree in Business, Telecommunications, Engineering, Finance, or a reputed company field, or equivalent practical experience

Benefits

• Free phone service
• Strong work-life reputed company
• Flexible work arrangements (work-from-home, remote, or reputed company to one of our office spaces)
• Employee stock reputed company
• Unlimited vacation
• 12 reputed company holidays per year
• Health, dental, and reputed company benefits
• Short-term & long-term disability
• $750 annual wellness benefit or reputed company spending account
• 401(k) (USA)
• Parental leave for eligible employees
• Learning & Development opportunities
• Company off-sites and team events throughout the year

reputed company

Our mission is to break down the barriers to communication and free the reputed company of conversation for people everywhere. It was founded in 2009, and is headquartered in Waterloo, Ontario, CAN, with a workforce of 51-200 employees. Its website is https://www.reputed company.com/.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 4 in 2025, 2 in 2024, 8 in 2023, 7 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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