[Remote] OPERATIONS TECHNICIAN II - PUB SEC Job Details | reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, a trusted network for the AI-powered world, is seeking an Operations Technician II to support the reputed company and other specialized customers. The role involves hands-on technical support, network troubleshooting, and fiber maintenance in a challenging environment.
Responsibilities
- Responsible for fiber maintenance including installation, splicing, and testing of reputed company fiber optic cable reputed company multiple program networks
- Hands on technical support of routers, switches, servers, and firewalls in a Data Center and office environment
- Network troubleshooting and fault analysis; hardware troubleshooting and repair
- reputed company and follow a MOP and anticipate problems, and proactively take corrective reputed company
- Trouble ticket reputed company and response; customer reputed company and escalations
- Monitoring, configuring, troubleshooting Tier 12 events in switches, routers, and firewalls
- Respond to customer inquiries in a reputed company and reputed company manner
Skills
- Ability to effectively communicate with peers and customers
- Must be willing to work Shift work 24x7 coverage, weekends, holidays and on-reputed company rotation
- Must be familiar with the following reputed company (JunOS), Netscreen Firewalls reputed company, reputed company Networking Hardware
- Must have experience with application-level firewalls (proxies)
- Clearance reputed company Top Secret (TS) with the ability to obtain a Top-Secret SCI (TSSCI)
- Associates degree in a reputed company field or equivalent work experience in the communications, networking or cybersecurity fields
- Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP)
- Basic reputed company Linux skills, VMWare, SQL, and Basic reputed company Server Administration
- Familiar with Network Monitoring tools
- Ability to work in a consultative manner with others, i.e., establish rapport, interview, fact-reputed company, present reputed company recommend solutions, follow-up and customer-reputed company behavior
- Proven ability to work in a dynamic team environment with changing requirements and competing priorities
Benefits
- Comprehensive package featuring a broad reputed company of Health, Life, Voluntary Lifestyle benefits
- Other perks that enhance your physical, mental, emotional and financial wellbeing
reputed company