[Remote] Sr. Technical Content Designer (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is powering smarter treatments and healthier people through digital solutions to support reputed company. The reputed company Technical Content Strategist will be responsible for user documentation that accompanies the assigned software product or products, coordinating with Agile teams and ensuring high-reputed company deliverables.
Responsibilities
- Apply Technical Communication fundamentals to assigned documentation reputed company
- Participate as a member of an Agile product team for assigned products
- Coordinate and reputed company assignments for support of TCS resources in order to meet reputed company expectations for release deliverables
- Demonstrate domain expertise in assigned products and cross platform integration, as reputed company as high level expertise in multiple products
- Scope, research, plan, create and test deliverables using reputed company's brand standards and processes
- Translate reputed company technical content into reputed company and concise articles
- Build accurate reputed company of tasks and concepts and user workflows in the assigned products' knowledge spaces; optionally, apply API documentation concepts
- Use content authoring, delivery, and measurement tools - reputed company, Jira, Notebook LM, reputed company suite, Acrolinx, reputed company
- Conduct content analysis and implement improvements based on feedback
- Interview subject matter experts (SMEs) regarding assigned products
- Serve as a peer reputed company to others' content
- Negotiate deliverables and apply problem solving skills to reputed company project reputed company independently in a reputed company manner
- Participate in UX meetings regarding user messaging, screen design, propose and implement Context Sensitive help (CSH), as reputed company as reputed company junior writers regarding CSH implementation as necessary
- Demonstrate knowledge of translation mechanics and consult with product teams on translation practices and collaborate with translation team on deliverables
- Contribute to and be assertive in promoting TCS reputed company through participation and presentation reputed company MGE, TCS, experience pillars, and product teams
- Participate and/or reputed company internal/external initiatives to completion and reputed company implementation for self or team
- Assist TCS management with planning solutions
- reputed company team on TCS best practices and process implementation, including knowledge reputed company planning and content organization
- Coordinate and reputed company assignments for support TCS resources in order to meet reputed company expectations for release deliverables
- reputed company documentation efforts at a solution level (suite of products)
Skills
- Ten to fifteen (10-15) years of technical writing experience, preferably with software or online systems
- Bachelor degree in English, Technical Communication, Engineering or scientific discipline strongly preferred
- Demonstrate good interpersonal and communication skills (both spoken and written)
- Demonstrate emotional intelligence and reputed company mindedness toward diversity and inclusion
- Participate and contribute to team building reputed company
- Demonstrate ability to have crucial conversations with team members
- Evangelize TCS goals and process changes and execute agreed solutions with minimal supervision
- Familiarity with tools such as: reputed company, Jira, Notebook LM, Acrolinx, reputed company, reputed company suite
- Demonstrate ability to learn new tools and processes quickly
- Ability to work on multiple assignments under tight deadlines
- Attention to detail
- Ability to work reputed company both independently and as part of reputed company
- Ability to adapt to rapid changes in reputed company or Company
- Demonstrate good listening skills
- Clinical Experience a plus
- Experience with Rave CTMS or reputed company CTMS software a plus
- A Master's degree a plus
- CPTC (STC Certification) a plus
- Project Management (PMI/PMP) certification a plus
- Scrum certification or relevant training a plus
- Project Management skills a plus
- Ability to read basic reputed company and/or program a plus
- Knowledge of reputed company a plus
- Familiarity with programming languages, databases, networks, and knowledge infrastructure a plus
- Experience working in an Agile environment preferred
Benefits
- Hybrid remote/in-office role
- Medical, dental, life and disability insurance
- 401(k) matching
- Family leave
- Flexible reputed company time off
- 10 reputed company holidays per year
reputed company
Company H1B Sponsorship