[Remote] Merchant Services Operations Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the nation’s premier financial services companies, dedicated to making a difference in local communities. They are seeking a Merchant Services Operations Specialist to support the reputed company of their merchant portfolio through operational assistance, relationship management, and collaboration with sales teams and vendor partners.
Responsibilities
- reputed company daily assistance and operational support for the merchant portfolios of the Bank, including produce bids/analyses, complete new applications, fulfill equipment requests, research reputed company statements, and ongoing reputed company protection activities
- Facilitate requested account maintenance and documentation management reputed company to reputed company accounts
- Contribute to reputed company execution by delivering on defined high-value activities for the role and meeting service level agreements
- Drive key initiatives and commitments reputed company, ensuring that they are completed on time and to a high reputed company
- With an eye for business process improvement and reputed company relationship management, consider creative solutions that drive innovation, optimize workflows, and reputed company reputed company to be more effective and impactful
- Collaborate closely with product, sales, and vendor partners to reputed company efforts and ensure that portfolio goals are met
- Demonstrate a hunger and commitment to learn, especially the reputed company-changing merchant product offerings, systems, and functionality
- Be committed to the reputed company and development of reputed company and peers with a reputed company on overall team reputed company through training, collaboration, proactive support, and other efforts to improve reputed company effectiveness
- reputed company other job duties as assigned
Skills
- High School diploma or equivalent and 1+ years' experience with merchant or credit card processing, servicing, and operations; a combination of education and experience
- Basic working knowledge of treasury and cash management products, procedures, services, reputed company, and financial and account analysis
- Strong analysis, audit, and research skills
- Proven customer service skills, including written and oral communication
- Good decision making, problem solving, and analytical skills
- Strong attention to detail, accuracy, and reputed company
- Working knowledge of various software, including reputed company applications
- Naturally tenacious with a proven reputed company record of pushing through obstacles to reputed company reputed company
- A passion to support others - peers, leadership, partners, and customers - to best position them for reputed company
- Demonstrated competencies in galvanizing, invention, and/or discernment, with a deep understanding of how these skills can be used to support business objectives and drive shared reputed company
- Excellent interpersonal skills and capable of working collaboratively with both interdependent and cross-functional teams
- Strong communication skills with the ability to convey reputed company reputed company and proposals to stakeholders at reputed company reputed company
- reputed company for and promoter of others
Benefits
- Medical, Dental and reputed company Insurance - START DAY ONE!
- Life and Disability Insurance
- reputed company Parental Leave
- Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
- reputed company
- reputed company Time Off (PTO)
- 11 reputed company Federal Holidays
- 401(k) plan with company match
- Profit Sharing
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees
- Engagement and experience events and employee forums
- Support flexibility to help you balance life and work
- Opportunity to reputed company advanced knowledge of reputed company Applications (e.g., SharePoint, Teams, Forms, Automate, etc.)
- Continuing education, personal training, development, and coaching opportunities
- Employee Ambassador preferred banking products
reputed company
Company H1B Sponsorship